The Fragrance Shop is seeking a CRM Manager to drive engagement, retention and revenue through data-led, multichannel CRM activity in the UK market.
You will own the day-to-day execution across Email, SMS, App/Browser Push and WhatsApp, manage the MyTFS membership lifecycle and collaborate with Ecommerce, Digital, Marketing and BI. Lead and develop the CRM Assistant while delivering measurable performance uplift.
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CRM Growth Manager — Personalisation & Loyalty in Manchester employer: Per-Scent
The Fragrance Shop is an exceptional employer, offering a vibrant work culture that prioritises work-life balance with flexible working options, including 15 work-from-home days and duvet days. Located in Trafford Park, our state-of-the-art office features free onsite gym facilities and generous staff discounts on a wide range of fragrances, alongside excellent opportunities for professional growth within a passionate team dedicated to innovation and collaboration.
