The Fragrance Shop is seeking a CRM Executive to design and optimise automated customer journeys across email, SMS, push and WhatsApp. You will deliver personalised experiences through segmentation and behavioural triggers, and build templates with dynamic content.
Collaborating with Marketing, Digital and Data teams, you will test, measure and report on CRM performance to drive engagement and revenue. The role offers flexible working and a vibrant office environment in Trafford Park.
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