Operation Team Lead

Overview

PepsiCo UK is home to some of the world\’s most loved food and drink products, including Walkers, Quaker, Doritos, Pipers, and Monster Munch. We have a fantastic reputation for developing and launching products that our consumers love. PepsiCo products are enjoyed by consumers around the world more than one billion times a day in more than 200 countries and territories. The company generated $70 billion in net revenue in 2020. We pride ourselves on being a great place to work and have recently been voted a Top Employer for the 11th year in a row.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Responsibilities

• Engage team to drive performance improvement across all elements of area of responsibility, including IWS daily management systems.
• Act as first escalation point for FLE team members on line and management of team.
• Conduct development/performance conversations with team member and hold regular 1-2-1s.
• Ensure required skills in place for area of control including management of agency labour.
• Lead the shift DDS meetings ensuring that all losses are captured with actions to resolve.
• Responsible for ensuring all standard work tasks are completed according to identified cadence.
• Coach Teams in problem solving and changing behaviours to help improve people capability and Site KPI’s People/Safety, Food Safety/Quality, Cost and Service.
• Escalate any service, performance or behavioural concerns on shift to appropriate forum and deliver feedback to relevant zone.
• Accountable for delivery of the key performance metrics of the balanced score card (e.g. TE/PR, Waste, Volume Fill, PSA, accidents, environmental incidents and food safety incidents).
• Build strong links into scheduling and be responsible for the execution of an optimised schedule.
• Carry out investigations on shift regarding performance/people/quality/safety/environmental matters when an incident occurs within their area or as required to support the broader team.
• Work closely with the other functional coordinators to ensure any downtime is delivered to the right standard and the right time to maximise service delivery.
• Responsible for safety of all employees, visitors and contractors on shift including PPE compliance, safety coaching conversations, KSB management and the coordination and completion of Near Miss actions to conclusion.
• Support FLE Recruitment.
• Respond effectively to critical issues, e.g. breakdowns, unplanned stops, emergency evacuations.
• Facilitate line balancing and material flow, material planning and risk management for assigned area.

Qualifications

• Experience in a manufacturing environment.
• Ability to deliver through others and create an inclusive culture to drive performance.
• Able to motivate and inspire others.
• Strong ability to influence others without having direct line accountability for them.
• Able to set expectations and hold others to account.
• Good analytical skills with a strong attention to detail.
• Understanding of Lean processes, in particular SIC and RCA.
• Strong Team worker and contributor.
• Flexible, ‘can do,’ attitude to role and duties.
• Results driven and understands the link between action & results.
• A good communicator with individuals at all levels.
• Good computer skills.
• Good coaching skills.
• Excellent problem solving skills with ability to make informed decisions.
• Able to deal with sensitive information appropriately.
• Able to manage short term and long term priorities.
• Understands basic financial principles.
• Demonstrated care for people and their safety/wellbeing.

Special features:

• FLE Team – deliver performance through team motivation and engagement.
• Peer group with other Operations Team Leaders, Quality Coordinator and Resource and Capability Coordinator.
• Line structure team.
• Interface with Scheduling will be critical.
• Finance Team to ensure performance measures are accurate.
• Training team to ensure trained, safe and capable team.
• Engineering.
• Snr Ops Manager.
• EHS Coordinators and ESAT team members.
• Change Team.

We are an equal opportunity employer and comply with the Equality Act 2010. We value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender, gender identity or gender reassignment, disability or race including; colour, nationality, ethnic or national origin.

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