Partnerships Manager in London

Thanks for taking the time to read through one of our open roles. We’re looking for an exceptional Partnerships Manager to join our Growth team and we hope this could be a match made in heaven.

Who is Peppy? Our mission is to make expert-led healthcare simple, human and stigma-free. Because everyone deserves support that is life changing. We are a B2B digital healthcare app that gives employees unlimited, confidential access to expert clinicians who understand the health moments that shape everyday life – women’s health, men’s health, fertility, pregnancy & parenthood, menopause and neurodiversity. We are a Series B company with $56m in funding to date, operationally cash flow positive, and with secure access to additional capital for accelerated growth. Join us for the ride of your life.

What will a day in the life of our Partnerships Manager look like?

• Manage and progress early-stage partnership pipeline — qualifying inbound and outbound leads across various intermediaries in the healthcare benefits space e.g. benefits consultants/brokers, and insurers, and working with the senior leaders in the company as needed, to run the initial conversations that get them to a commercial proposal.
• Own contracting for smaller partnerships end-to-end — drafting, negotiating and closing commercial agreements directly with partners.
• Run process management for larger, more strategic partnerships — coordinating timelines, internal stakeholders (Sales, Marketing, Legal, Product, Clinical) and partner-side requirements.
• Enable our channel partners to sell Peppy — training broker, consultant and insurer teams, building sales collateral, and making it easy for them to position Peppy with their clients.
• Drive revenue from existing channels — tracking partner-sourced pipeline and conversion, spotting which partners are performing, and re-activating those that have gone quiet.
• Build lasting partner relationships — running regular check-ins and quarterly business reviews to grow each partnership beyond the first deal.
• Keep pipeline and partner data accurate in the CRM, and use it to report on pipeline health and conversion.
• Support onboarding and early-stage account management for smaller partners.
• Feed what you learn from partner conversations back into the team's playbook, templates and proposals.

Our dream Partnerships Manager will have:

The "Must-Haves":

• 3–5 years' commercial experience: partnerships, business development, account management or consulting - with a clear track record of taking on more responsibility faster than most.
• Experience with channel commercial models: such as referral, reseller or commission structures, and how to make them work for both sides.
• Exceptional analytical thinking: comfortable pulling apart a contract, a utilisation report or a partner's business case and drawing a clear recommendation from it.
• Strong communication skills: confident drafting a commercial proposal, holding your own in a partner negotiation, and briefing colleagues internally.
• Strong project & process management skills: able to run several contracts and work streams in parallel without letting details drop.
• Strong ownership skills: comfortable owning a negotiation or a contract independently, while knowing when to bring in a Manager, senior leadership team member or the CEO for a bigger, more complex deal.
• Highly organised: experienced in managing multiple contracts and conversations simultaneously while proactively driving deals forward.

The "Nice-to-Haves":

• A genuine appetite to take on more scope and responsibility over time, and the self-drive to build the track record that earns it.
• Comfortable with ambiguity and a fast-moving scale-up environment.
• Eager to receive feedback from senior team members and continuously improve.

What success looks like

In your first 6 months, you’ll have:

• Built a clear view of our channel: which partners drive revenue, which have stalled, and why.
• Re-engaged dormant partners and generated new pipeline from them.
• Signed new channel partners and taken them through onboarding and enablement.
• Launched a repeatable enablement pack (training, collateral and pitch materials) that partners actually use.

By 12 months, you’ll have:

• Turned new partners into active channels, consistently referring deals into Peppy’s pipeline.
• Grown Peppy’s partner-sourced revenue against a target we’ll share with you during the interview process.
• Shaped the playbook so each new partner launches faster than the last.

Still looking for more intel? Here’s some other really cool things about Peppy which might be helpful:

• We raised a $56mil Series B fundraise January 2023, led by Albion VC.
• We’re one of Europe’s fastest growing HealthTech scale-ups.
• Our clients and partners include Clifford Chance, Capgemini, Santander and Coty (just to name a few!).
• We are remote-first, headquartered in the UK with 80+ employees across the UK and USA.
• We're proudly B-corp certified and mission-led.
• We are rated one of the Top Startups to work for by LinkedIn, Sifted, Tempo and Flexa.

Much like us, we know you’re into perks and benefits, so here’s a list of ours:

• Access to Peppy: You can receive free unlimited access to the Peppy app to use our Menopause, Fertility, Pregnancy & Parenthood, Women’s Health, Men’s Health or Neurodiversity services.
• Health & Wellbeing: You will receive Private Medical Insurance through Vitality, including VitalityGP, optical, dental and hearing coverage.
• Parental Leave: We have a generous Enhanced Family Leave policy, whether you or your partner are giving birth, going through surrogacy or adoption.
• Pension: We offer an up to 5% employer pension contribution scheme through Cushon.
• Holidays: Peppy employees get 25 days holiday per year, plus bank holidays.
• Socials: We encourage our employees to join our in-person team events and socials to build stronger connections within your team.
• Tech: New joiners receive a company MacBook delivered in time for your first day.

Equality & Diversity: Peppy's mission is to help people in life's most challenging journeys. We pride ourselves on being an equal opportunity employer, committed to equality and diversity amongst both our employees and prospective applicants. We ensure that all applicants are treated equally and fairly throughout our recruitment process.