At a Glance
- Tasks: Engage with clients, convert leads, and guide them through their trading journey.
- Company: Join a dynamic global fintech that values curiosity and innovation.
- Benefits: Competitive salary, bonuses, flexible working, and personal development opportunities.
- Other info: Collaborative culture with a focus on diversity and continuous improvement.
- Why this job: Make a real impact in the financial markets while growing your career.
- Qualifications: Strong customer service skills and a passion for learning about finance.
The predicted salary is between 30000 - 40000 £ per year.
The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 700+ team currently across 12 locations and 9 time zones.
Account Managers are the first point of contact for potential Pepperstone clients, making a vital impact right from the very first interaction. Their key mission is to convert interested leads into active accounts, assist clients with funding their accounts, and expertly guide them as they embark on their trading journey. Once trading is underway, they play a hands-on role in nurturing and managing the client relationship through this essential early stage.
Your key responsibilities will include:
- Effectively manage leads
- Convert leads to traded clients
- Assist clients with funding
- Assist clients with their trade related queries
- Effectively manage relationships with existing clients
- Assist your colleagues in a team basis anyway necessary
- Always adhere to compliance requirements
- Collaborate with other key internal departments, particularly operations and support
- Suggest innovation and improvement to the customer experience where necessary
About you:
- Exceptional customer service & sales skills
- Exceptional written and verbal communication skills (including negotiation processes)
- Understanding of financial markets
- Ability to acquire new knowledge, skills, and abilities quickly
- Proficient numerical ability; be comfortable working with numbers
- Strong ability to work as part of a team
- Desire and passion for continuous learning, improvement, and innovation
- Ability to live the Pepperstone values
- Committed to ongoing learning and development
Desirable:
- Bachelor’s degree in finance, economics or similar would be highly desired
- Background working in sales would be highly regarded
- Experience with trading or learning trading strategies would be highly desired
- Experience with MetaTrader 4, MetaTrader 5, cTrader and Trading View softwares will be highly desired
- Fluent in both written and verbal English
Why you will enjoy working with us:
- Competitive salary structure including company bonus scheme
- Annual remuneration review
- Employee referral bonuses for referring top talent to the company
- Genuinely collaborative and friendly culture
- Flexible and hybrid working
- Remote working option - work from anywhere for up to 4 weeks per year
- Ongoing personal development & learning opportunities
- 3 paid volunteering days per year & Workplace Giving Program
- 10 days of Company paid sick leave annually
- Paid vacation annually
- Employee monthly & quarterly recognition programs for outstanding performance and achievements
- Frequent events and celebrations
- Pension fund
- Employee Assistance Program & Wellbeing
- Comprehensive medical group insurance
More About Pepperstone:
We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact.
Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background. “We are a 2025 Circle Back Initiative Employer – we respond to every applicant”. We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.
Account Manager employer: Pepperstone
At Pepperstone, we pride ourselves on being a transformative global fintech that fosters a vibrant and diverse work culture. Our commitment to employee growth is evident through ongoing personal development opportunities, competitive benefits including flexible working arrangements, and a collaborative environment that encourages innovation and accountability. Located in the heart of Limassol, our office offers a cozy atmosphere where you can thrive while contributing to a better way to trade.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Pepperstone. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Pepperstone.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Pepperstone's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Pepperstone
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Pepperstone.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Pepperstone will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Pepperstone employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
