Pepper Money UK is seeking a Service Delivery Assurance Manager for a 12-month FTC. The role leads a four-person team across Cardiff, London and Manchester, ensuring high standards of service delivery and customer outcomes.
You will travel between locations, influence stakeholders, and drive improvements across people, processes and systems to strengthen performance. You will apply data insight and AI-driven opportunities to enhance assurance, reporting and operational effectiveness while
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Senior Service Delivery Assurance Lead — Field-Based employer: Pepper Money UK
Pepper Money UK is an excellent employer, offering a vibrant work culture in the heart of Manchester that fosters collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while enjoying a hybrid working model that promotes work-life balance. With a strong commitment to compliance and customer service, joining our team means being part of a forward-thinking company dedicated to making a meaningful impact in the mortgage industry.
