AI & Automation Specialist, Communities

Atolls is the world’s largest community-driven shopping platform, active in 20+ markets. We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the right brands and retailers. Our 1,000+ team across 10 countries builds products used every day at global scale, where you’ll have real ownership and see your impact.

About This Role: We are looking for an AI & Automation Specialist to join our Communities team in London, working in a remote setup. In this role, you will identify manual operational bottlenecks across moderation, editorial, sales, and monetisation, replacing spreadsheets and repetitive tasks with custom scripts, AI agents, and automated workflows. You will partner directly with cross-functional teams to build practical tools that eliminate routine overhead, streamline partner data feeds, and accelerate the transition of Pepper Business into an automated, self-service platform.

Our Benefits: At Atolls, we believe in nurturing both your professional and personal growth. Here’s what you can expect:

• A culture that values personal and professional development, with internal mobility opportunities.
• A supportive and open-minded team that embraces diverse perspectives and innovative ideas.
• 32 days of paid vacation plus your birthday off, giving you the time you need to recharge.
• A flexible hybrid working scheme to balance work and life.
• Access to a learning budget and internal training to help you grow in your role.
• Mental health coaching to support your well-being.
• Regular global and local get-togethers to celebrate successes and build connections.
• The possibility of taking a sabbatical after three years with the company.
• A cloud-based company setup, providing flexibility and collaboration opportunities no matter where you are.

*These are global benefits that apply to all employees, with additional local perks based on your location.

Responsibilities: In this role, you will:

• Analyze manual workflows across Communities to identify high-friction bottlenecks and prioritize automation projects.
• Develop custom scripts, AI agents, and automated workflows integrated with internal APIs and databases.
• Automate partner data feeds, categorisation, and recurring reporting packs to streamline monetisation operations.
• Prototype automated flows for Pepper Business in collaboration with Product and Sales to drive self-service capabilities.
• Implement comprehensive documentation, train non-technical end users, and evaluate adoption metrics for all shipped tools.

Your Profile: We’re looking for someone with workflow automation, AI tooling, and operational scripting experience who is dedicated to eliminating manual work and driving internal efficiency.

Technical Skills: Python, AI coding tools (e.g., Claude Code), API integration, MCP servers, workflow automation platforms (e.g., n8n, Zapier), data mapping and normalisation.

Soft Skills: Cross-functional collaboration, problem-solving, process analysis, clear communication with non-technical teams, user enablement.

Language requirements: Fluent in English; Spanish, German, French, Polish, or Dutch is a plus.

Our hiring process:

• TA Call: Meet one of our Talent Experts and get to know Atolls better.
• Technical Round: Focus on the technical aspects of the role (Through a Live Case), and meet your potential manager.
• Final Round: Meet other Atollians.

It varies from 1 to 3 interviews. Ready to apply? Be part of a destination where your work helps millions of people make better decisions every day. One focused application is all we need. If you truly fit more than one role, you’re welcome to apply to up to three. This helps us match you with the right opportunity faster. We review every application with equal care and will reach out if your profile aligns. Apply now with your CV in English.

*Portfolios, writing samples, or certifications may be requested based on the role.

At Atolls, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.

As part of our recruitment process at Atolls, we use AI tools for interview recording and transcription. These tools are designed to assist our teams and are never used independently to make hiring decisions. Every assessment and hiring decision is made by our hiring panel and team through human judgment. Before your first interview, you will receive an email with the option to opt out. You can also change your preference at any time during the recruitment process by using the link in that email or by contacting your Talent Acquisition Partner. The use of AI, or the choice not to use it, will not affect your application in any way.