At a Glance
- Tasks: Create memorable brand experiences and help customers find their perfect style.
- Company: Join Hackett London, a global fashion brand with a rich heritage.
- Benefits: Enjoy generous employee discounts, career growth, and a dynamic team environment.
- Other info: Collaborative culture with opportunities for learning and development.
- Why this job: Be part of a creative team that values passion and exceptional customer service.
- Qualifications: 2 years of fashion retail experience and a love for customer connection.
The predicted salary is between 12 - 15 £ per hour.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we are looking for: We are looking for a fashion-passionate Sales Consultant to join our team! Your main goals as a Sales Consultant will be to create a memorable brand experience for our customers by enthusiastically conveying the passion behind our brand and helping them find exactly what they are looking for with a friendly and helpful attitude. You will also contribute to achieving the store's objectives and ensure that the store is well-presented and fully stocked with the necessary products. Our ambition is for every customer to connect with and embrace our brand identity, creating a lasting impression that encourages them to return to our stores.
Key responsibilities of the role:
- Customer Experience: Attract and retain customers by paying attention to every detail and delivering the highest level of service while reflecting the brand's values.
- Sales: Achieve the store's commercial objectives and KPIs by communicating the unique value of the brand to customers.
- Store Operations: Work collaboratively with the team, carry out stock management, inventories, cash handling and daily reporting to ensure smooth store operations.
- Store Image: Maintain excellent visual standards and ensure the store is properly organised and fully stocked.
- Cultural Fit: Contribute to a positive team environment by encouraging collaboration, teamwork and mutual support.
Requirements
How we picture you: You are a friendly and approachable person with a positive attitude, enthusiastic and passionate about delivering exceptional customer service. You know how to build genuine connections with customers and create memorable experiences. You are eager to learn, develop new skills and expand your product knowledge. Most importantly, you are passionate about fashion and naturally convey that enthusiasm to others.
What you need to succeed in this role:
- Minimum of 2 years' experience in fashion retail.
- Good level of English; additional languages would be an advantage.
- Strong team player with a commercial mindset.
- Excellent communication and interpersonal skills.
- Customer-oriented approach and passion for delivering outstanding service.
What we offer: We offer you the opportunity to become part of a global fashion company with endless possibilities for learning, development and career growth. Join an inspiring and dynamic team, working alongside colleagues from around the world in a diverse and inclusive environment. In addition, you will enjoy a generous employee discount across all our brands, allowing you to wear and experience our products with pride.
Hackett London - Sales Consultant 20h - Selfridges Manchester Trafford employer: Pepe Jeans Group.
Hackett London is an exceptional employer that fosters a creative and inclusive work environment, perfect for those passionate about fashion. With a strong emphasis on employee growth and development, you will have the opportunity to learn and advance your career while enjoying a generous employee discount across all our brands. Join our dynamic team at Selfridges Manchester Trafford, where every day is an adventure in delivering outstanding customer experiences and embracing British heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London - Sales Consultant 20h - Selfridges Manchester Trafford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Hackett's heritage, values, and product range. This way, when you walk into that interview, you can show your passion and knowledge, making a lasting impression.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to connect with customers. Role-playing with a friend can help you feel more confident and ready to create those memorable experiences.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Hackett and any tips they might have for you. Building connections can give you insider knowledge and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hackett team and are ready to embark on this exciting adventure with us.
We think you need these skills to ace Hackett London - Sales Consultant 20h - Selfridges Manchester Trafford
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share your experiences and how they connect with the Hackett brand. We want to see that you’re not just looking for a job, but that you genuinely care about the industry.
Be Detail-Oriented:Just like we pay attention to every stitch, make sure your application is polished and free of errors. Double-check your spelling and grammar, and ensure your CV and cover letter reflect your meticulous nature. We appreciate candidates who take pride in their work!
Connect with Our Values:In your application, highlight how your personal values align with Hackett's commitment to quality and customer experience. We’re looking for team players who can contribute to our positive environment, so show us how you embody these traits!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Pepe Jeans Group.
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product range. Understanding the brand's heritage and what makes it unique will help you convey genuine enthusiasm during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you created memorable experiences for customers, as this aligns perfectly with the role's focus on customer experience.
✨Dress to Impress
As a fashion retailer, your appearance matters! Dress in a way that reflects Hackett's style while also showcasing your personal flair. This not only demonstrates your understanding of the brand but also your passion for fashion.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, store objectives, or opportunities for growth within Hackett. This shows your interest in the role and helps you assess if it's the right fit for you.
