At a Glance
- Tasks: Create memorable customer experiences and help them find their perfect style.
- Company: Join Hackett London, a global fashion brand with a rich heritage.
- Benefits: Enjoy generous employee discounts, career growth, and a dynamic team environment.
- Other info: Collaborative culture with opportunities for learning and development.
- Why this job: Be part of a creative team that values passion and attention to detail.
- Qualifications: 2 years of fashion retail experience and a love for customer service.
The predicted salary is between 22000 - 26000 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we are looking for: We are looking for a fashion-passionate Sales Consultant to join our team! Your main goals as a Sales Consultant will be to create a memorable brand experience for our customers by enthusiastically conveying the passion behind our brand and helping them find exactly what they are looking for with a friendly and helpful attitude. You will also contribute to achieving the store's objectives and ensure that the store is well-presented and fully stocked with the necessary products. Our ambition is for every customer to connect with and embrace our brand identity, creating a lasting impression that encourages them to return to our stores.
Key responsibilities of the role:
- Customer Experience: Attract and retain customers by paying attention to every detail and delivering the highest level of service while reflecting the brand's values.
- Sales: Achieve the store's commercial objectives and KPIs by communicating the unique value of the brand to customers.
- Store Operations: Work collaboratively with the team, carry out stock management, inventories, cash handling and daily reporting to ensure smooth store operations.
- Store Image: Maintain excellent visual standards and ensure the store is properly organised and fully stocked.
- Cultural Fit: Contribute to a positive team environment by encouraging collaboration, teamwork and mutual support.
Requirements
How we picture you: You are a friendly and approachable person with a positive attitude, enthusiastic and passionate about delivering exceptional customer service. You know how to build genuine connections with customers and create memorable experiences. You are eager to learn, develop new skills and expand your product knowledge. Most importantly, you are passionate about fashion and naturally convey that enthusiasm to others.
What you need to succeed in this role:
- Minimum of 2 years' experience in fashion retail.
- Good level of English; additional languages would be an advantage.
- Strong team player with a commercial mindset.
- Excellent communication and interpersonal skills.
- Customer-oriented approach and passion for delivering outstanding service.
What we offer: We offer you the opportunity to become part of a global fashion company with endless possibilities for learning, development and career growth. Join an inspiring and dynamic team, working alongside colleagues from around the world in a diverse and inclusive environment. In addition, you will enjoy a generous employee discount across all our brands, allowing you to wear and experience our products with pride.
Hackett London - Sales Consultant - New Opening Gatwick employer: Pepe Jeans Group.
Hackett London is an exceptional employer that fosters a creative and inclusive work environment, perfect for those passionate about fashion. With opportunities for personal and professional growth, employees benefit from a supportive team culture and a generous employee discount, allowing them to fully embrace the brand they represent. Join us at our new Gatwick location and be part of a global fashion company that values every stitch and every individual.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London - Sales Consultant - New Opening Gatwick
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hackett's history, values, and product lines. This way, you can show your passion for the brand and how you can contribute to creating that memorable customer experience.
✨Tip Number 2
Practice your sales pitch! Think about how you would convey the unique value of Hackett's products to customers. Role-play with a friend or in front of the mirror to build your confidence and ensure you can communicate effectively during the interview.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've collaborated with others in previous roles. Hackett values a positive team environment, so highlighting your ability to work well with colleagues will definitely impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Hackett team right from the start!
We think you need these skills to ace Hackett London - Sales Consultant - New Opening Gatwick
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share your experiences and what inspires you about the industry. We want to see that enthusiasm for our brand and how you can convey that to our customers.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and requirements mentioned in the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Sales Consultant.
Be Personable and Approachable:Remember, we’re looking for someone who can build genuine connections with customers. Use a friendly tone in your application and share examples of how you've delivered exceptional customer service in the past.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Hackett London.
How to prepare for a job interview at Pepe Jeans Group.
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett London's history, values, and product range. Familiarise yourself with their British heritage and how it influences their designs. This knowledge will help you convey genuine enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you created memorable experiences for customers and how you can apply that to Hackett's brand ethos. Be ready to discuss how you would attract and retain customers.
✨Demonstrate Team Spirit
Hackett values collaboration, so be prepared to talk about your experience working in a team. Share specific instances where you contributed to a positive team environment or helped achieve store objectives. Highlight your ability to support and motivate your colleagues.
✨Dress the Part
As a fashion retailer, first impressions matter. Dress in a way that reflects Hackett's style while also showcasing your personal flair. This not only shows your understanding of the brand but also your passion for fashion, which is key for this role.
