At a Glance
- Tasks: Create memorable customer experiences and help them find their perfect style.
- Company: Join Hackett London, a global fashion brand with a rich heritage.
- Benefits: Enjoy generous employee discounts, career growth, and a dynamic team environment.
- Other info: Collaborate in a diverse environment and develop your skills in fashion.
- Why this job: Be part of a creative team that values passion and attention to detail.
- Qualifications: 2 years of fashion retail experience and a love for customer service.
The predicted salary is between 24000 - 30000 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we are looking for: We are looking for a fashion-passionate Sales Consultant to join our team! Your main goals as a Sales Consultant will be to create a memorable brand experience for our customers by enthusiastically conveying the passion behind our brand and helping them find exactly what they are looking for with a friendly and helpful attitude. You will also contribute to achieving the store's objectives and ensure that the store is well-presented and fully stocked with the necessary products. Our ambition is for every customer to connect with and embrace our brand identity, creating a lasting impression that encourages them to return to our stores.
Key responsibilities of the role:
- Customer Experience: Attract and retain customers by paying attention to every detail and delivering the highest level of service while reflecting the brand's values.
- Sales: Achieve the store's commercial objectives and KPIs by communicating the unique value of the brand to customers.
- Store Operations: Work collaboratively with the team, carry out stock management, inventories, cash handling and daily reporting to ensure smooth store operations.
- Store Image: Maintain excellent visual standards and ensure the store is properly organised and fully stocked.
- Cultural Fit: Contribute to a positive team environment by encouraging collaboration, teamwork and mutual support.
Requirements
How we picture you: You are a friendly and approachable person with a positive attitude, enthusiastic and passionate about delivering exceptional customer service. You know how to build genuine connections with customers and create memorable experiences. You are eager to learn, develop new skills and expand your product knowledge. Most importantly, you are passionate about fashion and naturally convey that enthusiasm to others.
What you need to succeed in this role:
- Minimum of 2 years' experience in fashion retail.
- Good level of English; additional languages would be an advantage.
- Strong team player with a commercial mindset.
- Excellent communication and interpersonal skills.
- Customer-oriented approach and passion for delivering outstanding service.
What we offer: We offer you the opportunity to become part of a global fashion company with endless possibilities for learning, development and career growth. Join an inspiring and dynamic team, working alongside colleagues from around the world in a diverse and inclusive environment. In addition, you will enjoy a generous employee discount across all our brands, allowing you to wear and experience our products with pride.
Hackett London - Sales Consultant 40h - Regent Street employer: Pepe Jeans Group.
Hackett London is an exceptional employer that fosters a creative and inclusive work environment, perfect for those passionate about fashion. With a commitment to employee growth and development, you will have the opportunity to learn alongside a diverse team while enjoying generous discounts on our premium products. Join us at our iconic Regent Street location, where every day offers a chance to make a lasting impression on our customers and contribute to our brand's rich heritage.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London - Sales Consultant 40h - Regent Street
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Hackett's history, values, and product lines. This way, you can show off your passion for the brand and connect with the interviewers on a deeper level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create memorable experiences for customers. Role-playing with a friend can help you feel more confident when discussing your approach during the interview.
✨Tip Number 3
Show your enthusiasm! When you walk into the interview, let your passion for fashion shine through. Share stories about how you've connected with customers in the past and how you can bring that same energy to Hackett.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Hackett London - Sales Consultant 40h - Regent Street
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share specific experiences that highlight your enthusiasm and how it connects to the Hackett brand. We want to see your personality and creativity come alive in your words.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and requirements mentioned in the job description. Use examples from your past experiences that demonstrate your customer service skills and teamwork. This shows us you’re a perfect fit for our team!
Keep It Professional Yet Friendly:While we love a casual vibe, remember to maintain a professional tone in your written application. Be friendly and approachable, just like the Sales Consultant we’re looking for. A warm and inviting tone can make a great first impression!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Pepe Jeans Group.
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product range. Understanding their British heritage and what makes their clothing unique will help you convey genuine enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you created memorable experiences for customers, as this aligns perfectly with the role of a Sales Consultant at Hackett.
✨Dress to Impress
As a fashion retailer, your appearance matters! Dress in a way that reflects Hackett's style while also showcasing your personal flair. This not only demonstrates your understanding of the brand but also your passion for fashion.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team culture, store operations, or upcoming collections. This shows your interest in the role and helps you gauge if Hackett is the right fit for you.
