At a Glance
- Tasks: Create memorable customer experiences and help them find their perfect style.
- Company: Join Hackett London, a global fashion brand with a rich heritage.
- Benefits: Enjoy generous employee discounts, career growth, and a dynamic team environment.
- Other info: Collaborate in a diverse environment and develop your skills in the fashion industry.
- Why this job: Be part of a creative team that values passion and attention to detail.
- Qualifications: 2 years of fashion retail experience and a love for customer service.
The predicted salary is between 12 - 15 £ per hour.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we are looking for: We are looking for a fashion-passionate Sales Consultant to join our team! Your main goals as a Sales Consultant will be to create a memorable brand experience for our customers by enthusiastically conveying the passion behind our brand and helping them find exactly what they are looking for with a friendly and helpful attitude. You will also contribute to achieving the store's objectives and ensure that the store is well-presented and fully stocked with the necessary products. Our ambition is for every customer to connect with and embrace our brand identity, creating a lasting impression that encourages them to return to our stores.
Key responsibilities of the role:
- Customer Experience: Attract and retain customers by paying attention to every detail and delivering the highest level of service while reflecting the brand's values.
- Sales: Achieve the store's commercial objectives and KPIs by communicating the unique value of the brand to customers.
- Store Operations: Work collaboratively with the team, carry out stock management, inventories, cash handling and daily reporting to ensure smooth store operations.
- Store Image: Maintain excellent visual standards and ensure the store is properly organised and fully stocked.
- Cultural Fit: Contribute to a positive team environment by encouraging collaboration, teamwork and mutual support.
Requirements
How we picture you: You are a friendly and approachable person with a positive attitude, enthusiastic and passionate about delivering exceptional customer service. You know how to build genuine connections with customers and create memorable experiences. You are eager to learn, develop new skills and expand your product knowledge. Most importantly, you are passionate about fashion and naturally convey that enthusiasm to others.
What you need to succeed in this role:
- Minimum of 2 years' experience in fashion retail.
- Good level of English; additional languages would be an advantage.
- Strong team player with a commercial mindset.
- Excellent communication and interpersonal skills.
- Customer-oriented approach and passion for delivering outstanding service.
What we offer: We offer you the opportunity to become part of a global fashion company with endless possibilities for learning, development and career growth. Join an inspiring and dynamic team, working alongside colleagues from around the world in a diverse and inclusive environment. In addition, you will enjoy a generous employee discount across all our brands, allowing you to wear and experience our products with pride.
Hackett London - Sales Consultant 20h - King Street employer: Pepe Jeans Group.
Hackett London is an exceptional employer that fosters a creative and inclusive work culture, where every team member is valued for their unique contributions. As a Sales Consultant in our King Street location, you will benefit from extensive learning and development opportunities, a supportive team environment, and a generous employee discount that allows you to fully embrace our brand. Join us to not only advance your career in fashion retail but also to be part of a company that prioritises quality, heritage, and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Hackett London - Sales Consultant 20h - King Street
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and product lines. This way, you can show off your passion for the brand and connect with the interviewers on a personal level.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to create memorable experiences for customers. Role-play with a friend or family member to get comfortable with your responses.
✨Tip Number 3
Dress to impress! Since you're applying for a fashion role, make sure your outfit reflects your personal style while aligning with Hackett's aesthetic. This shows that you understand the brand and can represent it well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Hackett London - Sales Consultant 20h - King Street
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share specific experiences that highlight your enthusiasm and how it aligns with Hackett's brand values. We want to see your personality and passion come alive on the page!
Tailor Your Application:Make sure to customise your application for the Sales Consultant role. Highlight relevant experience in retail and customer service, and don’t forget to mention any achievements that demonstrate your ability to meet sales targets. We appreciate attention to detail, so make it count!
Be Friendly and Approachable:Your written application should reflect the friendly and positive attitude we’re looking for. Use a warm tone and be genuine in your responses. Remember, we’re all about creating memorable experiences, so let that vibe come through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Pepe Jeans Group.
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product range. Understanding the brand's heritage and what makes it unique will help you convey genuine enthusiasm during your conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you created memorable experiences for customers, as this aligns perfectly with the role's focus on customer experience.
✨Dress to Impress
As a Sales Consultant in fashion retail, your appearance matters. Dress in a way that reflects Hackett's style while also showcasing your personal flair. This not only demonstrates your understanding of the brand but also your passion for fashion.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, store operations, or upcoming collections. This shows your interest in the role and helps you gauge if the company culture is the right fit for you.
