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- Tasks: Lead a passionate team, manage store operations, and ensure top-notch customer experiences.
- Company: Join Hackett, a brand that values creativity and British heritage.
- Benefits: Unlimited commissions, career growth opportunities, and stylish seasonal uniforms.
- Other info: Be part of a diverse, international team in a dynamic environment.
- Why this job: Make an impact in fashion retail while developing your leadership skills.
- Qualifications: 3+ years in fashion retail, strong leadership, and a focus on customer satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
About us: Who we are… At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
The project! As a Store Manager, you will represent the brand’s image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.
Key responsibilities of the role:
- Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
- Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
- Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
- Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
- Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.
What we offer:
- Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
- Unlimited commissions. The more you sell, the more you earn — no limits.
- Benefits and staff discounts.
- Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
- A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
Requirements:
- Minimum of three years of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
- Commercial profile, results-oriented, and focused on customer experience.
- Excellence in operational management, with attention to detail and a focus on process efficiency.
The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett Limited.
Hackett London (King Street) - Store Manager employer: Pepe Jeans Group.
Contact Detail:
Pepe Jeans Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hackett London (King Street) - Store Manager
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and product lines. This will not only impress your interviewers but also help you connect your passion for fashion with their brand ethos.
✨Tip Number 2
Showcase your leadership skills! Prepare examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and drive sales, as this is key for a Store Manager role.
✨Tip Number 3
Practice your customer service scenarios! Think about how you would handle various customer situations and ensure you can articulate your approach clearly. Remember, customer experience is at the heart of Hackett's values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Hackett team. Don’t miss out on this opportunity!
We think you need these skills to ace Hackett London (King Street) - Store Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for fashion and the Hackett brand shine through. We want to see how your creativity and attention to detail align with our values. Make it personal and engaging!
Tailor Your CV: Don’t just send a generic CV! Tailor it to highlight your relevant experience in fashion retail and leadership. We love seeing how your past roles have prepared you for this Store Manager position.
Highlight Customer Experience: Since customer satisfaction is key for us, make sure to include examples of how you've enhanced customer experiences in your previous roles. Show us that you understand the importance of every detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pepe Jeans Group.
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their commitment to quality and British heritage will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated your team to achieve sales targets or improved customer satisfaction, as this is crucial for a Store Manager role.
✨Demonstrate Attention to Detail
Since Hackett values meticulous attention to detail, be ready to discuss how you ensure excellence in store operations. Bring up experiences where your focus on detail positively impacted customer experience or operational efficiency.
✨Engage with Sales Strategies
Familiarise yourself with effective sales strategies and be prepared to discuss how you would implement them at Hackett. Think about how you can engage your team and drive sales while maintaining the brand's image.