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- Tasks: Lead a passionate team, drive sales, and ensure an exceptional customer experience.
- Company: Join Hackett London, a brand that values creativity and British heritage.
- Benefits: Enjoy staff discounts, commissions, career growth, and access to exclusive perks.
- Other info: Diverse culture with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team and make a real impact in fashion retail.
- Qualifications: 1 year of fashion retail experience and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.
What we are looking for: We are looking for a driven and passionate Supervisor to join our team! Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running of the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you!
What we offer: Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:
- To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
- Uniform: Enjoy a stylish and professional uniform provided by the company.
- Discounts: We offer a staff discount across all AWWG brands in Europe.
- Commissions: a monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
- Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
- Life assurance.
- And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIs, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements: What you need to succeed in this role:
- Minimum 1 year of relevant experience in fashion retail.
- English speaker, other languages would be a plus.
- Strong team player and commercial mindset.
- Amazing communication skills.
- Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.
Hackett London, ICON O2 - Supervisor employer: Pepe Jeans Group.
Contact Detail:
Pepe Jeans Group. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hackett London, ICON O2 - Supervisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Hackett's history, values, and products. This way, you can show your passion and understanding of what makes the brand special, which will definitely impress the hiring team.
✨Tip Number 2
Practice your communication skills! As a Supervisor, you'll need to connect with both your team and customers. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership style! Think about examples from your past experiences where you've successfully managed a team or driven sales. Be ready to share these stories during your interview to demonstrate your capability and enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Hackett family. Don’t miss out on this opportunity to kickstart your career with us!
We think you need these skills to ace Hackett London, ICON O2 - Supervisor
Some tips for your application 🫡
Show Your Passion for the Brand: When writing your application, let your enthusiasm for Hackett shine through! Share why you love the brand and how you connect with its values. We want to see that creative spark and attention to detail in your words.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Supervisor role. Highlight your relevant experience in fashion retail and any leadership roles you've had. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and skills without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Pepe Jeans Group.
✨Know the Brand Inside Out
Before your interview, dive deep into Hackett's history, values, and product lines. Understanding their British heritage and attention to detail will help you connect with the brand's identity and show your genuine passion for it.
✨Showcase Your Team Management Skills
As a Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, driven sales, or improved customer service. This will highlight your leadership qualities.
✨Emphasise Customer Experience
Hackett values customer loyalty and high-quality service. Be ready to discuss how you've enhanced customer experiences in previous roles. Share specific instances where your attention to detail made a difference in customer satisfaction.
✨Dress the Part
Since you're applying for a fashion retail position, make sure to dress stylishly and professionally for your interview. This not only shows that you understand the brand's aesthetic but also demonstrates your commitment to the role.