At a Glance
- Tasks: Lead a passionate team, drive sales, and ensure an exceptional customer experience.
- Company: Join Hackett, a global fashion brand with a rich British heritage.
- Benefits: Enjoy a generous employee discount, dynamic work environment, and growth opportunities.
- Other info: Diverse and inclusive culture with colleagues from around the world.
- Why this job: Be part of a creative team and make a real impact in the fashion industry.
- Qualifications: Minimum two years in fashion retail and strong team management skills.
The predicted salary is between 18900 - 23100 £ per year.
About us: At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.
What we are looking for: We are looking for a driven and passionate Supervisor to join our team! Your main goals as a Supervisor are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running of the store operations, working hand in hand with the Assistant Store Manager and Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you!
Key responsibilities of the role:
- Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
- Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIs, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
- Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
- Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.
Requirements
How we picture you: You are a motivated, energetic, people person, and team player. You are very detail-oriented, proactive, and creative. You are ready to learn new skills that will help you to build an exciting career with us. Fashion is your passion. You are analytical, you know how to prioritise, and you have clear organisational skills. Also, you know how to drive your team to succeed, leading by example. You have experience managing store teams, and monitoring sales and customer service.
What you need to succeed in this role:
- Fashion retail experience, minimum two years
- Fluent English, level B2 (minimum)
- Team building skills
- Results oriented
What we offer you: We offer you to become part of a global fashion company with endless possibilities to develop new skills and grow. Come and work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture. You can count on a large discount on all our brands so you can wear our clothes with pride.
EN - Hackett - Supervisor Gatwick 32 hrs per week 2 positions available in London employer: Pepe Jeans Group.
Hackett London is an exceptional employer that prioritises the growth and well-being of its team members. With a vibrant work culture that encourages creativity and collaboration, employees enjoy significant career progression opportunities, stylish uniforms, and a generous commission system. Located in Braintree Village, the company offers exclusive perks, staff discounts across all AWWG brands, and a supportive environment that values each individual's contribution to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land EN - Hackett - Supervisor Gatwick 32 hrs per week 2 positions available in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Pepe Jeans Group., may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace EN - Hackett - Supervisor Gatwick 32 hrs per week 2 positions available in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Pepe Jeans Group. that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Pepe Jeans Group. will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Pepe Jeans Group. and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Pepe Jeans Group.
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Pepe Jeans Group., it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Pepe Jeans Group.!
