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For Companies At a Glance
- Tasks: Diagnose and repair vehicle systems while mentoring a team to enhance customer satisfaction.
- Company: Join a dynamic automotive company focused on innovation and customer care.
- Benefits: Enjoy flexible working hours, training opportunities, and a collaborative work environment.
- Why this job: Be part of a team that values leadership, technical growth, and making a real impact.
- Qualifications: High School Diploma or GED with 3+ years of automotive experience and relevant certifications.
- Other info: Must be available for various shifts, including nights and weekends.
The predicted salary is between 30000 - 42000 £ per year.
A Technician is primarily responsible for diagnosing drivability and electrical systems using their experience and technical expertise. They will use leadership and mentoring skills to drive a team towards increasing customer care and satisfaction. The Technician will have direct interaction with customers, providing education on vehicle problems and proposed solutions.
Duties & Responsibilities:
- Diagnose and repair to specifications, including brake and hydraulic, exhaust, fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
- Perform duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
- Explain technical diagnoses and needed repairs to customers and employees as required.
- Continuously update technical knowledge through formal training to keep pace with evolving automotive technology.
- Assist fellow technicians in performing technical activities.
- Notify management of mechanical issues as they occur.
- Maintain an organized and clean shop environment.
- Follow all company policies, procedures, safety, and environmental rules.
Knowledge, Skills, and Abilities:
This position requires leadership in the shop, setting the pace and tone while developing the team. A collaboration and team-first mentality are essential. Candidates should meet the following criteria:
- High School Diploma or GED
- At least 3 years of automotive diagnosis, problem-solving, and repair experience
- 4+ ASE certifications preferred, including A4, A5, and two from A1, A6, A7, A8, L1
- Section 609 certification
- State Inspection license if applicable
- High motivation, energy, and customer-focused attitude
- Valid driver's license
- Successful pre-employment background check
- Availability for flexible working hours including days, nights, holidays, and weekends
Physical Demands and Work Environment:
The physical demands described are representative of those required to perform the job successfully. Reasonable accommodations may be provided for individuals with disabilities.
- Frequently lift, carry, and handle merchandise and supplies up to 50 pounds.
- Stand and walk for extended periods.
- Reach overhead and below the knees, including squatting, bending, and kneeling.
- Communicate effectively in person, by phone, or telecommunications.
- Use computer for data entry and information retrieval.
- Present information to groups.
- Visually verify information, often in small print.
- Operate a motor vehicle safely.
Automotive Technician A employer: Pep Boys
Contact Detail:
Pep Boys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Technician A
✨Tip Number 1
Make sure to highlight your hands-on experience with various automotive systems during any interviews. Discuss specific examples of how you've diagnosed and repaired issues, as this will demonstrate your technical expertise and problem-solving skills.
✨Tip Number 2
Showcase your leadership and mentoring abilities by sharing instances where you've helped fellow technicians or led a team. This will align with our emphasis on collaboration and a team-first mentality.
✨Tip Number 3
Stay updated on the latest automotive technologies and trends. Mention any recent training or certifications you've completed, as this shows your commitment to continuous learning and adapting to industry changes.
✨Tip Number 4
Prepare to discuss your customer service approach. Since you'll be interacting directly with customers, being able to explain complex technical issues in an understandable way is crucial. Think of examples where you've successfully communicated with customers about their vehicle problems.
We think you need these skills to ace Automotive Technician A
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your automotive experience, especially in diagnosing and repairing drivability and electrical systems. Include any relevant ASE certifications and specific examples of your leadership and mentoring skills.
Craft a Strong Cover Letter: In your cover letter, emphasise your customer-focused attitude and your ability to explain technical diagnoses to customers. Mention your motivation for applying and how you can contribute to the team’s success.
Showcase Technical Knowledge: Demonstrate your commitment to continuous learning by mentioning any recent training or certifications you've completed. This shows that you are proactive about keeping up with evolving automotive technology.
Prepare for Interviews: If invited for an interview, be ready to discuss specific examples of how you've led a team or resolved customer issues in the past. Prepare questions to ask about the company’s approach to customer care and team collaboration.
How to prepare for a job interview at Pep Boys
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with diagnosing and repairing various automotive systems. Highlight specific examples where you've successfully resolved complex issues, as this will demonstrate your technical knowledge and problem-solving skills.
✨Emphasise Customer Interaction Skills
Since the role involves direct interaction with customers, be ready to explain how you communicate technical information clearly and effectively. Share instances where you've educated customers about vehicle problems and solutions, showcasing your customer-focused attitude.
✨Demonstrate Leadership Qualities
As a Technician, you'll need to lead and mentor others. Discuss any previous experiences where you've taken on a leadership role or helped develop a team. This will show that you're not only technically skilled but also capable of fostering a collaborative environment.
✨Stay Updated on Automotive Technology
Mention your commitment to continuous learning and staying current with evolving automotive technologies. Talk about any recent training or certifications you've pursued, as this reflects your motivation and dedication to the field.
