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- Tasks: Diagnose and repair various automotive systems while mentoring a team.
- Company: Join a leading automotive service provider focused on customer satisfaction.
- Benefits: Enjoy flexible hours, training opportunities, and a collaborative work environment.
- Why this job: Be part of a dynamic team that values innovation and customer care.
- Qualifications: 5+ years of automotive experience and multiple ASE certifications preferred.
- Other info: Must be available for varied shifts, including nights and weekends.
The predicted salary is between 36000 - 60000 £ per year.
The Master Technician requires experience and technical expertise to diagnose drivability, air conditioning, and electrical systems. It is expected to use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
Duties & Responsibilities:
- Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
- Perform job duties of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician).
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
- Continuously learn new technical information and techniques in formal training sessions to stay abreast of rapidly changing automotive technology.
- Assist fellow technicians/mechanics in performing technical activities.
- Keep store management aware of mechanical repair problems as they occur.
- Maintain an organized and neat shop.
- Adhere to all company policies, procedures, safety, and environmental rules.
Knowledge, Skills, and Abilities:
- A High School Diploma or GED.
- 5+ years of strong automotive mechanical diagnosis, problem-solving, and repair experience.
- 8 or more ASE certifications are PREFERRED for this position (A1 through A8).
- Section 609 Certification required.
- State Inspection license if applicable.
- High level of motivation, energy, and a customer-focused attitude.
- Must have a valid driver's license.
- Successful completion of a pre-employment background check.
- Availability to work days, nights, holidays, and weekends as needed.
Physical Demands/Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Extensive standing, walking, pushing, and reaching.
- Need full range of motion for reaching, bending, and stooping.
- Repetitive movement of hands, arms, legs.
- May drive a vehicle if needed.
- Lifting of heavy equipment >50 pounds is required.
- May work outside and be exposed to weather.
- Exposure to adverse weather conditions, chemicals, odors, dirt, and dust.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto Master Technician employer: Pep Boys
Contact Detail:
Pep Boys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Master Technician
✨Tip Number 1
Make sure to highlight your hands-on experience with various automotive systems during any interviews. Be prepared to discuss specific examples of complex repairs you've successfully completed, as this will demonstrate your technical expertise.
✨Tip Number 2
Showcase your leadership and mentoring skills by sharing instances where you've helped train or guide less experienced technicians. This will illustrate your ability to foster a collaborative team environment, which is crucial for the Master Technician role.
✨Tip Number 3
Familiarise yourself with the latest automotive technologies and trends. Being knowledgeable about new tools and techniques can set you apart from other candidates and show that you're committed to continuous learning.
✨Tip Number 4
Prepare to discuss how you handle customer interactions. Since this role involves educating customers about their vehicle issues, being able to communicate technical information clearly and effectively will be key to demonstrating your fit for the position.
We think you need these skills to ace Auto Master Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your automotive mechanical diagnosis and repair experience. Include specific details about your ASE certifications and any relevant training you've completed.
Craft a Strong Cover Letter: In your cover letter, emphasise your leadership and mentoring skills. Mention how you can contribute to customer satisfaction and team development, as these are key aspects of the Master Technician role.
Showcase Technical Expertise: When detailing your work experience, focus on your ability to diagnose and repair various systems, such as air conditioning and electrical systems. Use examples that demonstrate your problem-solving skills and technical knowledge.
Prepare for Customer Interaction: Since the role involves direct interaction with customers, be ready to explain complex technical issues in simple terms. Consider including an example in your application where you successfully communicated with a customer about vehicle repairs.
How to prepare for a job interview at Pep Boys
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with diagnosing and repairing various automotive systems. Highlight specific examples where you successfully resolved complex issues, as this will demonstrate your technical prowess and problem-solving skills.
✨Emphasise Customer Interaction Skills
Since the role involves direct interaction with customers, be ready to explain how you've effectively communicated technical information to non-mechanical individuals in the past. Share instances where you educated customers about their vehicle's problems and solutions.
✨Demonstrate Leadership and Teamwork
This position requires a collaborative mindset. Discuss your experience in mentoring or leading a team, and how you foster a positive work environment. Mention any specific strategies you've used to motivate your colleagues and improve customer satisfaction.
✨Stay Updated on Automotive Technology
Show your commitment to continuous learning by discussing any recent training or certifications you've completed. This will illustrate your dedication to staying current with rapidly changing automotive technology, which is crucial for a Master Technician.
