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For Companies At a Glance
- Tasks: Guide prospective students through their enrolment journey and provide support at every stage.
- Company: Peopleworth, a forward-thinking employer group focused on performance and growth.
- Benefits: Collaborative culture, opportunities for growth, and ongoing training.
- Why this job: Make a real difference in learners' careers while developing your sales skills.
- Qualifications: Sales experience, strong communication skills, and CRM familiarity required.
- Other info: Fast-paced environment with a focus on high-quality customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group.
Role Overview
This role focuses on guiding prospective learners through an end-to-end enrolment journey, ensuring they feel supported and well-informed at every stage. You will engage prospective students across multiple channels, provide clear and accurate information about programme offerings, and contribute to growing student numbers through effective consultative sales practices. This is a great opportunity for someone with strong communication and sales experience who is motivated by helping learners progress in their careers.
Key Responsibilities
- Support prospective students by guiding them through each stage of the application and enrolment process
- Engage with leads through phone, email, and video within a structured contact strategy
- Use CRM systems to manage, track, and optimise the enrolment pipeline
- Deliver a high-quality customer experience with timely, professional, and supportive communication
- Collaborate with internal teams to ensure smooth handovers for newly enrolled learners
- Clearly communicate the value, structure, and outcomes of available programme options
- Contribute to meeting enrolment targets through consistent activity and effective consultative selling
- Maintain accurate records and uphold data integrity across CRM platforms
- Participate in training and upskilling sessions to enhance product knowledge and sales effectiveness
- Encourage student referrals to support overall enrolment growth
Requirements
- Demonstrated sales experience in high-value consumer services or similar environments with a minimum of three years in a dedicated sales role
- Proven ability to meet and exceed sales targets and KPIs
- Strong communication skills across phone, video, and written channels
- Experience working with CRM systems and maintaining accurate data records
- Ability to manage multiple leads and tasks in a fast-paced, target-driven environment
- Customer-focused approach with a commitment to delivering a high-quality experience
- Resilience, persistence, and strong problem-solving abilities
- Ability to work remotely with a high degree of ownership and accountability
Benefits
- Collaborative, people-centred performance culture
- Opportunities to grow in a fast-paced environment
- Access to ongoing development and role-specific training
Our Recruitment Process
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You'll be invited to record short responses to 3-4 role-specific questions.
- Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role).
- Final Shortlist and Verification: Reference and background checks are completed.
- Offer and Contracting: Successful candidates receive formal offers and contract documents.
- Pre-boarding and Onboarding: Once accepted, you'll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.
Throughout every stage, we value clear communication, respectful engagement, and timely feedback.
Student Enrolment Advisor employer: peopleworth
Contact Detail:
peopleworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Enrolment Advisor
✨Tip Number 1
Get to know the company inside out! Research peopleworth and their values, especially how they support learners. This will help you tailor your conversations and show that you're genuinely interested in helping prospective students.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with leads through various channels, try role-playing with a friend or using video calls to get comfortable. The more confident you are, the better you'll connect with potential students.
✨Tip Number 3
Stay organised! Use a planner or a CRM system to keep track of your leads and follow-ups. This will help you manage multiple tasks efficiently and ensure no prospective student feels neglected during their enrolment journey.
✨Tip Number 4
Don't forget to showcase your sales experience! During interviews, share specific examples of how you've met targets and helped customers. This will demonstrate your ability to contribute to peopleworth's enrolment goals effectively.
We think you need these skills to ace Student Enrolment Advisor
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for helping learners and your passion for sales.
Tailor Your Responses: Make sure to customise your answers to reflect the role of a Student Enrolment Advisor. Highlight your relevant experience in sales and communication, and how it aligns with guiding prospective students through their enrolment journey.
Showcase Your Skills: Use specific examples to demonstrate your strong communication skills and your ability to meet targets. We love seeing how you've successfully engaged with customers in the past, so share those stories!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at peopleworth
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Student Enrolment Advisor. Familiarise yourself with the enrolment process and the programmes offered. This will help you answer questions confidently and show that you're genuinely interested in helping prospective students.
✨Show Off Your Sales Skills
Since this role involves consultative selling, be prepared to discuss your previous sales experiences. Think of specific examples where you've met or exceeded targets. Highlight how you engaged with customers and provided them with valuable information, as this will demonstrate your ability to contribute to enrolment growth.
✨Practice Makes Perfect
Rehearse your responses to common interview questions, especially those related to communication and customer service. You might even want to do a mock interview with a friend. This will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the team.
