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For Companies At a Glance
- Tasks: Lead delivery of innovative learning programmes and enhance learner experiences.
- Company: Join peopleworth, a collaborative EdTech company focused on performance and growth.
- Benefits: Enjoy a supportive culture, opportunities for growth, and a focus on continuous improvement.
- Why this job: Make a real impact in education while leading dynamic teams and projects.
- Qualifications: Experience in programme delivery and strong analytical skills required.
- Other info: Engage with diverse stakeholders and drive operational excellence in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
At peopleworth, we support work where people and performance thrive. Our Employer Group collaborates with various innovative partners, and we are excited to have you consider this opportunity as a Delivery Lead within our growing team.
Role Overview
This role focuses on leading the delivery of high quality learning programmes and managing the operational experience for learners across a range of education and skills initiatives. You will oversee programme delivery teams, optimise processes, and ensure that learners have a smooth, supported journey from enrolment through to successful outcomes. The role requires strong operational oversight, excellent stakeholder management, and a commitment to continuously improving delivery systems and learner experience.
Key Responsibilities
- Develop and implement high quality, timely and efficient processes to support the operational delivery of programmes.
- Oversee and manage delivery teams including programme coordinators, facilitators and mentors.
- Act as an escalation point for complex programme challenges to ensure timely resolution and strong learner outcomes.
- Collaborate closely with learner support teams to ensure support for programmes is effective and consistently improving.
- Coordinate facilitators and mentors, ensuring administrative and delivery tasks are well managed and aligned to programme objectives.
- Support recruitment, onboarding and development of facilitators, contributing to high engagement and retention.
- Analyse course and programme data to inform operational improvements and delivery decisions.
- Work across internal teams and external partnerships to enable aligned, successful programme delivery.
- Build and maintain strong relationships with key stakeholders to support programme success and ongoing partnership retention.
- Engage with education and industry partners to understand success enablers and feed insights into continuous improvement.
- Liaise with partner stakeholders to resolve issues swiftly and effectively.
- Use learner, facilitator and partner insights to develop scalable systems, processes and delivery assets.
- Represent programme and partner needs in organisational planning, meetings and operational reviews.
- Lead a portfolio of delivery projects, providing updates and demonstrating measurable impact.
- Coordinate communications across delivery teams when rolling out new processes or project outputs.
Requirements
- Demonstrated experience in programme delivery or course management within a higher education or online learning environment.
- Managerial experience overseeing teams delivering education or student services.
- Strong analytical skills with the ability to use data to inform decisions.
- Experience resolving complex issues within learner support, delivery or student-facing operations.
- Ability to identify, prioritise and manage operational risk.
- Experience supporting mentoring, coaching or student success programmes.
- Sensitivity and empathetic understanding of diverse learner and stakeholder needs.
- Ability to lead through ambiguity with a solutions oriented mindset.
- Experience in community management or service design within an education or skills development context.
- Ability to balance learner experience with commercial and operational constraints.
Benefits
- Collaborative, people centred performance culture.
- Opportunities to grow in a fast paced environment.
- Supportive environment that values continuous improvement and shared learning.
Our Recruitment Process
The peopleworth Employer Group follows a fair, transparent, and multi stage recruitment process designed to ensure mutual fit.
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You will be invited to record short responses to 3 to 4 role specific questions.
- Live Interviews: Shortlisted candidates join first round interviews and, where applicable, further rounds depending on the role.
- Final Shortlist and Verification: Reference and background checks are completed.
- Offer and Contracting: Successful candidates receive formal offers and contract documents.
- Pre boarding and Onboarding: Once accepted, you will complete a pre boarding process before officially joining your employing organisation within the Employer Group.
Throughout every stage, we value clear communication, respectful engagement and timely feedback.
Delivery Lead (EdTech, Digital Learing) in Edinburgh employer: peopleworth
Contact Detail:
peopleworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Lead (EdTech, Digital Learing) in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out peopleworth's website and social media. Understanding their values and mission will help you connect your experience with what they care about.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to programme delivery and stakeholder management. Role-play with a friend or use a mirror to boost your confidence and refine your answers.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to improve processes in past roles. Bring specific examples that highlight your problem-solving abilities and how they led to better learner outcomes.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind.
We think you need these skills to ace Delivery Lead (EdTech, Digital Learing) in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Delivery Lead. We want to see how you can bring your unique skills to our team, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When filling out the application form, keep your answers straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what really matters. Remember, less is often more!
Show Your Passion for EdTech: Let us know why you're excited about working in the EdTech space! Share your enthusiasm for improving learner experiences and how you envision contributing to our mission at peopleworth. We love candidates who are genuinely passionate about education.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at peopleworth
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Delivery Lead role and its responsibilities. Familiarise yourself with peopleworth's mission and how they support learners. This will help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Be prepared to discuss your managerial experience and how you've successfully led teams in the past. Share specific examples of how you've optimised processes or resolved complex issues, as this will demonstrate your capability to oversee delivery teams effectively.
✨Data-Driven Decision Making
Since the role requires strong analytical skills, come ready to talk about how you've used data to inform decisions in previous roles. Think of examples where your insights led to operational improvements or enhanced learner experiences.
✨Build Rapport with Stakeholders
Highlight your experience in stakeholder management during the interview. Discuss how you've built and maintained relationships with key partners, and be ready to share strategies for effective communication and collaboration that have led to successful programme outcomes.
