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For Companies At a Glance
- Tasks: Lead delivery of innovative learning programmes and enhance learner experiences.
- Company: Join peopleworth, a dynamic EdTech company focused on performance and growth.
- Benefits: Enjoy a collaborative culture, career growth, and a supportive environment.
- Why this job: Make a real impact in education while developing your leadership skills.
- Qualifications: Experience in programme delivery and strong team management skills required.
- Other info: Be part of a fast-paced team that values continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
At peopleworth, we support work where people and performance thrive. Our Employer Group collaborates with various innovative partners, and we are excited to have you consider this opportunity as a Delivery Lead within our growing team. This role focuses on leading the delivery of high quality learning programmes and managing the operational experience for learners across a range of education and skills initiatives. You will oversee programme delivery teams, optimise processes, and ensure that learners have a smooth, supported journey from enrolment through to successful outcomes. The role requires strong operational oversight, excellent stakeholder management, and a commitment to continuously improving delivery systems and learner experience.
Key Responsibilities
- Develop and implement high quality, timely and efficient processes to support the operational delivery of programmes
- Oversee and manage delivery teams including programme coordinators, facilitators and mentors
- Act as an escalation point for complex programme challenges to ensure timely resolution and strong learner outcomes
- Collaborate closely with learner support teams to ensure support for programmes is effective and consistently improving
- Coordinate facilitators and mentors, ensuring administrative and delivery tasks are well managed and aligned to programme objectives
- Support recruitment, onboarding and development of facilitators, contributing to high engagement and retention
- Analyse course and programme data to inform operational improvements and delivery decisions
- Work across internal teams and external partnerships to enable aligned, successful programme delivery
- Build and maintain strong relationships with key stakeholders to support programme success and ongoing partnership retention
- Engage with education and industry partners to understand success enablers and feed insights into continuous improvement
- Liaise with partner stakeholders to resolve issues swiftly and effectively
- Use learner, facilitator and partner insights to develop scalable systems, processes and delivery assets
- Represent programme and partner needs in organisational planning, meetings and operational reviews
- Lead a portfolio of delivery projects, providing updates and demonstrating measurable impact
- Coordinate communications across delivery teams when rolling out new processes or project outputs
Requirements
- Demonstrated experience in programme delivery or course management within a higher education or online learning environment
- Managerial experience overseeing teams delivering education or student services
- Strong analytical skills with the ability to use data to inform decisions
- Experience resolving complex issues within learner support, delivery or student-facing operations
- Ability to identify, prioritise and manage operational risk
- Experience supporting mentoring, coaching or student success programmes
- Sensitivity and empathetic understanding of diverse learner and stakeholder needs
- Ability to lead through ambiguity with a solutions oriented mindset
- Experience in community management or service design within an education or skills development context
- Ability to balance learner experience with commercial and operational constraints
Benefits
- Collaborative, people centred performance culture
- Opportunities to grow in a fast paced environment
- Supportive environment that values continuous improvement and shared learning
Our Recruitment Process
- Application Submission: Complete the online form and answer brief application questions.
- Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist.
- Video Interview Stage: You will be invited to record short responses to 3 to 4 role specific questions.
- Live Interviews: Shortlisted candidates join first round interviews and, where applicable, further rounds depending on the role.
- Final Shortlist and Verification: Reference and background checks are completed.
- Offer and Contracting: Successful candidates receive formal offers and contract documents.
- Pre boarding and Onboarding: Once accepted, you will complete a pre boarding process before officially joining your employing organisation within the Employer Group.
Delivery Lead (EdTech, Digital Learing) in Coventry employer: peopleworth
Contact Detail:
peopleworth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Lead (EdTech, Digital Learing) in Coventry
✨Tip Number 1
Get to know the company inside out! Research peopleworth and their innovative partners. Understanding their mission and values will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game changer in landing that Delivery Lead role.
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the key responsibilities listed in the job description. Be ready to share specific examples of how you've led teams, optimised processes, and improved learner experiences in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at peopleworth and contributing to their mission.
We think you need these skills to ace Delivery Lead (EdTech, Digital Learing) in Coventry
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your unique experiences and insights that relate to the role.
Tailor Your Responses: Make sure to align your answers with the job description. Highlight your relevant experience in programme delivery and operational management, showing us how you can contribute to our mission at StudySmarter.
Showcase Your Skills: Use specific examples to demonstrate your skills in stakeholder management and problem-solving. We love seeing how you've tackled challenges in the past and what impact you made!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application throughout the process.
How to prepare for a job interview at peopleworth
✨Know Your Programmes Inside Out
Before the interview, dive deep into the learning programmes offered by the company. Understand their objectives, target audience, and any recent changes or successes. This will not only show your genuine interest but also help you discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Be prepared to share specific examples of how you've successfully led teams in the past. Highlight your ability to manage diverse groups, resolve conflicts, and drive projects to completion. Use the STAR method (Situation, Task, Action, Result) to structure your responses for clarity.
✨Emphasise Data-Driven Decision Making
Since the role requires strong analytical skills, come ready to discuss how you've used data to inform decisions in previous roles. Bring examples of how you've analysed course or programme data to improve delivery systems or learner outcomes.
✨Build Rapport with Stakeholders
Demonstrate your ability to build and maintain relationships with various stakeholders. Prepare to discuss how you've collaborated with different teams or partners in the past, and be ready to share strategies for effective communication and engagement.
