Digital Account Manager

Digital Account Manager

Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead exciting digital projects and collaborate with creative teams to deliver impactful solutions.
  • Company: TMP268, a dynamic marketing agency focused on innovative strategies for the Armed Forces.
  • Benefits: 27 days holiday, health cash plan, hybrid working, and tailored career development.
  • Why this job: Join a team that values creativity and empowers you to make a real difference.
  • Qualifications: Experience in digital project management and a passion for emerging technologies.
  • Other info: Be part of a supportive environment with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 £ per year.

Location: Bristol

Full time, permanent

You’re reading this ad, so you’re ready to outthink. To take your skills, knowledge and experience beyond what you thought possible. And TMP268 is the place to do it. TMP268 is a creatively strategic marketing agency, home to the Armed Forces Recruitment Service. Protecting the nation begins here.

And what does that mean for you? It means new challenges to rise to. Being encouraged and empowered to outthink at every opportunity. It means creating industry-first solutions, harnessing emerging tech, and realising AI's potential to create human connection. It means feeling valued for everything you bring. And work you can be proud to call your own, whatever your role.

The role

As our Digital Account Manager, you’ll have a real hunger to shape and deliver effective, meaningful digital projects. A digital native, you’ll be the guardian of knowledge and the go-to expert for all things digital.

Supporting the Account Director and wider digital team, you’ll confidently lead the day-to-day management of digital and integrated projects — from website UX to multi-channel digital campaigns — ensuring consistency, quality and effectiveness at every touchpoint.

As we are a full-service agency, you’ll work closely with strategy, creative and digital teams. You’ll confidently navigate requirements and transform objectives into clear, actionable briefs. Plus, you’ll ensure that communication is smooth and frictionless between digitally focused teams. With an acute eye for detail, you’ll manage information confidently up and down the chain, spotting issues early and resolving conflicts or queries quickly and calmly.

Relationships will be central to your success. You’ll build trust and enthusiasm with clients and partners, becoming a confident, credible voice who brings clarity to complex digital challenges. Internally, your positive energy, organisation and collaborative mindset will help teams perform at their best, even in fast-paced, high-pressure environments.

You’ll need to be comfortable multi-tasking, staying organised, and paying acute attention to the finer details. And you’ll show up with a positive, can-do attitude.

Who we’re looking for

You’re a digital enthusiast with experience in a full-service or digitally led agency, comfortable collaborating across planning, creative, digital and technology teams. You thrive in a dynamic environment, juggling multiple projects or integrated campaigns while staying calm, focused and detail-driven.

A natural problem solver with a winning attitude, you’re skilled at translating client goals into clear briefs and confident explaining technical or digital concepts in a way that inspires understanding and trust. You keep a curious eye on emerging technologies and evolving platforms, always looking for ways to push digital thinking forward.

Highly organised and meticulous, you take pride in delivering work of the highest quality — and in bringing the best out of those around you. Experience with CMS platforms and digital workflows is essential, and familiarity with tools such as Adobe (AEM, Workfront, AJO), analytics platforms (Google Analytics, Adobe Analytics), personalisation campaigns, Pega, Sprinklr, or GDS and GSS processes is a bonus. A degree or equivalent qualification would be welcome.

What’s in it for me?

  • Time off to rest or conquer items on the bucket list with 27 days’ holiday (+ 8 bank holidays) and a holiday purchase benefit where you can buy up to an additional 5 days.
  • Great company paid benefits including our health cash plan, life assurance, company pension and access to an Employee Assistance Programme.
  • A hybrid working pattern plus other great flexible benefits such as a TechScheme, free mortgage advice and more.
  • Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement.
  • Excellent health benefits – get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym.
  • Opportunities to give back and care for our environment with eco-friendly benefits like our cycle to work scheme.

About us

Based in Bristol, TMP268 is a creatively strategic marketing agency full of curious, connected and clever problem solvers. Our focus is helping brands to grow.

As part of a Serco-led consortium – the Armed Forces Recruitment Service – we also hold the contract to deliver all marketing for British Army, Royal Navy and Royal Air Force recruitment.

TMP268 is part of PeopleScout, one of the leading Recruitment Process Outsourcing providers worldwide and part of the TrueBlue Inc Group.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Digital Account Manager employer: PeopleScout RPO

TMP268 is an exceptional employer located in Bristol, offering a dynamic and supportive work environment where creativity and strategic thinking thrive. With a strong focus on employee development, you will benefit from tailored learning solutions and clear career pathways, alongside generous holiday allowances and flexible working options. Join a team that values your contributions and empowers you to tackle meaningful digital projects while making a positive impact through eco-friendly initiatives.
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Contact Detail:

PeopleScout RPO Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Account Manager

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their values and projects. Remember, it’s all about making that connection!

✨Tip Number 3

Practice your pitch! Be ready to explain your experience and how it relates to the role of Digital Account Manager. Keep it concise but impactful – you want to leave them wanting to know more about you.

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.

We think you need these skills to ace Digital Account Manager

Digital Project Management
Client Relationship Management
Multi-channel Digital Campaigns
Website UX
Communication Skills
Attention to Detail
Problem-Solving Skills
Collaboration
Technical Understanding
CMS Platforms
Analytics Platforms
Emerging Technologies
Organisational Skills
Adaptability
Positive Attitude

Some tips for your application 🫡

Show Your Digital Passion: Let us see your enthusiasm for all things digital! In your application, highlight your experience with digital projects and how you've tackled challenges in the past. We want to know what makes you tick in the digital world!

Tailor Your Application: Make sure to customise your application to fit the role of Digital Account Manager. Use keywords from the job description and demonstrate how your skills align with what we're looking for. This shows us that you’ve done your homework and are genuinely interested.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon unless it's relevant. Make it easy for us to see your qualifications and experiences without wading through fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about TMP268 and what we stand for!

How to prepare for a job interview at PeopleScout RPO

✨Know Your Digital Stuff

Make sure you brush up on the latest digital trends and tools relevant to the role. Familiarise yourself with CMS platforms, analytics tools, and any specific software mentioned in the job description. Being able to discuss these confidently will show that you're not just a digital native, but a knowledgeable one.

✨Showcase Your Project Management Skills

Prepare examples of how you've successfully managed multiple projects or campaigns in the past. Highlight your organisational skills and attention to detail, as these are crucial for the Digital Account Manager role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Build Rapport with Your Interviewers

Remember, relationships are key! Approach the interview as a conversation rather than an interrogation. Be personable, enthusiastic, and engage with your interviewers. Ask insightful questions about their projects and team dynamics to demonstrate your interest in building strong working relationships.

✨Emphasise Your Problem-Solving Abilities

Be ready to discuss how you've tackled complex challenges in previous roles. Think of specific instances where you turned client goals into actionable briefs or resolved conflicts within teams. This will showcase your ability to navigate the fast-paced environment they described and your proactive approach to problem-solving.

Digital Account Manager
PeopleScout RPO
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