At a Glance
- Tasks: Connect with customers and provide exceptional service in a fun banking environment.
- Company: Join Peoples State Bank, a top-rated community bank known for its employee satisfaction.
- Benefits: Enjoy flexible hours, teamwork, and a supportive workplace culture.
- Why this job: Be the hero of customer experiences while developing valuable skills in banking.
- Qualifications: High school diploma required; customer service experience is a plus.
- Other info: Part-time hours available, with opportunities for growth and development.
LOCATION: 1201 Sixth Street, Wausau, WI 54403
HOURS: Monday through Friday between 7:45 AM - 5:15 PM and rotating Saturdays from 8:45 AM - 12:15 PM (10-19 hrs/wk)
Are you a people person with a passion for exceptional customer service? Join our team as a limited part time Customer Service Representative and get ready for an exciting journey in the banking world! As a Customer Service Representative, you will have the chance to connect with our valued customers and provide them with outstanding service and support. From assisting customers with account inquiries to building lasting relationships, you'll be the friendly face and voice that our customers rely on.
Your day to day as a Customer Service Representative Part Time:
As a Customer Service Representative at Peoples State Bank, you'll be responsible for providing service excellence and conducting financial transactions with a smile. Whether it's helping a customer deposit a check, assisting with a transaction problem, or seizing a cross-selling opportunity, your discretion, judgment, and initiative will shine. You'll maintain favorable customer relations and be the bridge that connects our customers to their banking needs.
To succeed in this role as a Customer Service Representative at Peoples State Bank, you'll need a few key skills and qualifications:
- High school diploma or equivalent.
- Customer service, cash handling and/or sales experience is a plus.
- Strong attention to detail and accuracy in cash-handling.
- Good computer skills.
- Excellent interpersonal and communication skills.
- Ability to manage multiple tasks simultaneously in a fast-paced environment.
If you're ready to showcase these skills and join our dynamic team, apply now!
Customer Service Representative Part Time employer: Peoples State Bank
Contact Detail:
Peoples State Bank Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service Representative Part Time
β¨Tip Number 1
Familiarise yourself with the banking industry and the specific services offered by Peoples State Bank. Understanding their mission and values will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you articulate how you would handle various customer inquiries and demonstrate your ability to provide exceptional service, which is crucial for this role.
β¨Tip Number 3
Highlight your attention to detail by preparing examples from your past experiences where accuracy was key. Whether itβs cash handling or managing customer information, being able to share specific instances will set you apart from other candidates.
β¨Tip Number 4
Network with current or former employees of Peoples State Bank if possible. They can provide insights into the company culture and what it takes to succeed as a Customer Service Representative, giving you an edge in your application process.
We think you need these skills to ace Customer Service Representative Part Time
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Representative position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service, cash handling, or sales. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your enthusiasm for the role. Mention specific examples of how you've provided excellent service in the past and how you can contribute to the team at Peoples State Bank.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Peoples State Bank
β¨Show Your People Skills
As a Customer Service Representative, your ability to connect with customers is crucial. Be prepared to share examples of how you've successfully handled customer interactions in the past, showcasing your friendly and approachable nature.
β¨Demonstrate Attention to Detail
Since accuracy in cash handling is vital, be ready to discuss your experience with financial transactions. Highlight any previous roles where attention to detail was key, and explain how you ensure precision in your work.
β¨Familiarise Yourself with the Company
Research Peoples State Bank and understand their mission and values. Being able to articulate why you want to work for them and how you align with their vision will show your genuine interest in the role.
β¨Prepare for Common Scenarios
Think about common customer service scenarios you might face, such as dealing with a difficult customer or managing multiple tasks at once. Prepare responses that demonstrate your problem-solving skills and ability to stay calm under pressure.