Product Owner (12-month FTC)

We’re expanding our Product team as part of our Fast Track to the Future digital transformation programme, and we’re looking for talented people to help shape the next generation of our platforms and services. We’re hiring Product Owners for 12 months, offering the chance to make a real impact at scale. This is an exciting opportunity to work at the heart of our transformation, solving complex problems and delivering products that reach millions of players across the Postcode Lottery Group.

What We're Looking For

• CRM product development and optimisation
• Large‑scale enterprise CRM implementations, ideally in complex, multi-market environments
• Driving end‑to‑end CRM capability improvements, including customer journeys, segmentation, automation and personalisation
• Working closely with technical teams to deliver CRM integrations, data flows and platform enhancements
• Salesforce experience would be a strong advantage

You’ll be accountable for defining product vision, prioritising work based on value, and ensuring the delivery of scalable, reliable and customer centric solutions. You’ll bridge the gap between business needs and technical delivery, ensuring that what we build today can evolve and grow with the organisation as future proof solutions. If you thrive in an agile environment, enjoy turning complex challenges into clear product direction, and are motivated by delivering tangible outcomes as part of a transformation programme, we’d love to hear from you.

This Is What You Will Do

• Define product vision, and growth opportunities with the team.
• Create a roadmap balancing business value, vision and technical requirements.
• Define and create clear MVP products with your product team.
• Lead sessions around epic sizing, refinements or other ways to help prioritize and create a high standard of output.
• Ensure clear and timely communication with all stakeholders.
• Collaborate with internal and external contacts to analyse needs and align product roadmap to strategic goals.
• Work closely with value stream product managers and stakeholders to create and maintain product backlog according to business value.
• Lead the planning product release plans and set expectation for delivery of new functionalities within your value stream.
• Enable the team to have focused and productive sprints, for example by having prepared and prioritised tasks ready to be picked up and working with clear sprint goals.

Your Qualities

• Significant experience with product and/or project management
• Experience working with / and managing Agile / Scrum projects
• Excellent organisational and communication skills
• Understanding how requirements translate to technical solutions and product design
• Prior experience delivering high profile software, web or eCommerce projects in international teams.
• You get stuff done. You live and breathe an entrepreneurial attitude.
• You preferably set up, executed and successfully delivered end‑to‑end projects from scratch within an organisation, or had experience running your own company.

Please note that we’re expecting a high level of interest in these roles, so we may close the advert a little earlier than planned. If you’re interested, we’d encourage you to apply soon.

We offer

• A Competitive Salary, a variable year-end bonus, 36 days’ holiday a year based on a 37.5 hour week, and flexible working hours.
• The opportunity to develop your career. All team members have the option of applying for funding for a chosen training topic of their choice.
• You’ll get a Ridacard, which offers unlimited travel across the Lothian Bus Network, even outside working hours!
• Our pension is with Scottish Widows Personal Pension Scheme, we contribute 10%, on top of your contribution of 4%.
• Free private healthcare including dental for all team members and covered from your first day. Your wellbeing is important to us, so we have 24 hour access to support services such as mental health support, physiotherapy and remote GPs.
• Maternity Pay: 16 weeks at 100% of average weekly earnings followed by 23 weeks at 50%. Paternity Pay: 4 weeks at 100%. Shared Parental Pay: 14 weeks at 100% of average weekly earnings followed by 23 weeks at 50% of average weekly earnings.

Meet the team

Our Group Product team designs and develops digital products that support the Postcode Lottery Group. In this team you'll work with everything from websites and mobile apps to internal tools that help our teams deliver great experiences. By working closely with colleagues across five countries and sharing technology and best practices, we build better products, faster. The team brings together four key areas: Product Management, Product Design, Agile Team Performance and Product Research. These areas and teams are all focused on creating intuitive, meaningful solutions with real impact.

About Us

The Postcode Lottery Group is a marketing-driven international non-profit organisation. We operate lotteries to raise funds for a fairer, greener and healthier world. Our players win with their neighbours and generate money for charities together – it’s a win‑win! Our purpose: a better world, for everyone Since our start in 1989, we have raised over €15 billion for thousands of charities. Together with our players and 1,500 fellow team members in Great Britain, the Netherlands, Sweden, Germany and Norway, you'll be helping to create a better world every day.

Inclusion and equal opportunities

People are at the heart of what we do. Whether it’s our team, our players, or the thousands of good causes supported, our aim is to play our part in creating a fairer, more equal world. We are open to ideas and are committed to creating a culture that is inclusive, representative and celebrates diversity in everyone. But we are not perfect. We will always strive to do better – that’s just who we are.