Service Designer: Journey Mapping & CX Innovation

Service Designer: Journey Mapping & CX Innovation

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
People's Partnership

At a Glance

  • Tasks: Design user-focused services and facilitate workshops to enhance customer experience.
  • Company: People's Partnership, a forward-thinking organisation in Crawley.
  • Benefits: Generous pension contributions, employee healthcare, and learning opportunities.
  • Why this job: Make a real difference in service design and improve customer journeys.
  • Qualifications: Proven service design experience and strong journey mapping skills.

The predicted salary is between 35000 - 45000 Β£ per year.

People's Partnership is seeking a Service Designer in Crawley to support service design activities, ensuring they are user-focused and aligned with organisational goals. The role involves facilitating workshops and embedding service design practices within project teams.

Ideal candidates will have:

  • Proven service design experience
  • Strong journey mapping skills
  • Proficiency in design facilitation tools

The position offers generous benefits, including pension contributions, employee healthcare, and learning opportunities.

Service Designer: Journey Mapping & CX Innovation employer: People's Partnership

People's Partnership is an excellent employer, offering a vibrant work culture in Crawley that prioritises employee well-being and professional growth. With generous benefits such as pension contributions and comprehensive healthcare, alongside ample learning opportunities, we foster an environment where service designers can thrive and make a meaningful impact on user experiences.

People's Partnership

Contact Details:

People's Partnership Recruitment Team

We think you need these skills to ace Service Designer: Journey Mapping & CX Innovation

Service Design Experience
Journey Mapping Skills
Design Facilitation Tools Proficiency
User-Focused Design
Workshop Facilitation
Project Team Collaboration
Organisational Alignment