At a Glance
- Tasks: Lead and inspire teams in Quality, Controls, and Regulatory Operations to drive excellence.
- Company: Join a not-for-profit organisation committed to fairness and simplicity.
- Benefits: Generous pension contributions, healthcare, learning opportunities, and social events.
- Other info: Flexible hybrid working and a commitment to equality and respect for all.
- Why this job: Make a real impact by shaping a high-performing, future-ready function.
- Qualifications: Proven leadership experience and deep understanding of first-line assurance.
The predicted salary is between 50000 - 65000 € per year.
About People’s Partnership
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone’s a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We’re a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
What you’ll be doing:
Step into a pivotal leadership role where you’ll drive excellence across Quality, Controls, Regulatory Operations, and Technical Specialist teams. As Team Manager, you’ll be at the heart of the action, leading day-to-day operations while shaping a high-performing, future-ready function. You’ll champion first line assurance, ensure robust control design and testing, and deliver high-impact regulatory reporting and monthly insights. Acting as the critical bridge between senior leadership and specialist teams, you’ll empower strategic focus, elevate control maturity, and ensure the organisation is always one step ahead in regulatory readiness.
- Own the first-line assurance rhythm, ensuring sampling, control testing, attestation cycles and thematic reviews are delivered consistently and to a high standard.
- Provide leadership oversight of design effectiveness reviews, ensuring control gaps are identified, defined and embedded in partnership with Operations.
- Ensure regulatory reporting, incident response, exception cycles and fraud/EDD workflows are completed to time and quality, escalating risks proactively.
- Oversee resource planning, work allocation and prioritisation to meet operational, regulatory and assurance objectives.
- Develop capability across specialists, building strength in control literacy, technical understanding, RCA, and assurance methodology.
What we’re looking for:
- Proven leadership experience across multi-disciplined specialist teams (e.g., Regulatory Operations, QA, Controls, Technical support), influencing through expertise rather than direct line management.
- Deep understanding of first-line assurance, including QA frameworks, control testing, attestation cycles, sampling methodologies and design effectiveness assessments.
- Strong regulatory awareness, including TPR expectations, incident/exception governance, audit evidence standards and operational risk management.
- Experience leading operational readiness for regulatory or business change, ensuring controls, processes and documentation are updated and embedded.
- Ability to analyse MI, trends and themes, converting data into insight and recommendations for operational action and control maturity uplift.
What you can expect from us:
- Generous pension contributions with an employer contribution of up to 14%
- Real living wage
- Income protection, critical illness cover & death in service insurance
- Employee healthcare
- Parental and adoption leave
- Learning & development opportunities and study support
- Travel season ticket loans
- Volunteering days and charity payroll giving
- Onsite gym
- Social clubs and events
Disability Statement
People’s Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People’s Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. This role may support hybrid working. To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.
Technical, Controls & Assurance - Team Manager in Crawley employer: People's Partnership
At People’s Partnership, we pride ourselves on being a not-for-profit organisation that prioritises fairness and simplicity, creating a supportive environment where our employees can thrive. With a flexible hybrid working model, generous benefits including a robust pension scheme and comprehensive healthcare, and a strong commitment to employee development, we empower our team members to excel in their roles while making a meaningful impact in the lives of our members. Join us in a culture that values diversity, collaboration, and community engagement, ensuring that everyone has the opportunity to contribute and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Technical, Controls & Assurance - Team Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you get comfortable with common questions and refine your responses, making you feel more confident when it’s the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical, Controls & Assurance - Team Manager in Crawley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Manager role. Highlight your leadership experience and how it aligns with our commitment to fairness and simplicity. We want to see how you can drive excellence in our Technical, Controls & Assurance teams!
Showcase Your Expertise:Don’t hold back on showcasing your knowledge of first-line assurance and regulatory operations. Use specific examples from your past roles to demonstrate your understanding of QA frameworks and control testing. This is your chance to shine and show us what you bring to the table!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key achievements stand out. Remember, we’re looking for someone who can communicate effectively across teams!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at People's Partnership
✨Know Your Stuff
Make sure you have a solid understanding of first-line assurance, QA frameworks, and control testing. Brush up on the specific methodologies mentioned in the job description, as being able to discuss these confidently will show your expertise.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led multi-disciplined teams. Highlight how you influenced outcomes without direct line management, as this aligns perfectly with what they’re looking for.
✨Be Data Savvy
Familiarise yourself with how to analyse MI, trends, and themes. Be ready to discuss how you’ve converted data into actionable insights in previous roles, as this is crucial for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about their regulatory operations and how they ensure control maturity. This not only shows your interest but also demonstrates your strategic thinking and understanding of the role.
