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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage queries with care.
- Company: Join a not-for-profit organisation dedicated to making a difference.
- Benefits: Generous pension contributions, income protection, and personal development opportunities.
- Why this job: Make a real impact while building relationships and ensuring compliance.
- Qualifications: Strong communication skills and experience in customer service or administration.
- Other info: Enjoy a hybrid role with a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
A not-for-profit organization in Crawley is seeking a Customer Service Executive to provide excellent service and support to customers. Your role will involve managing queries effectively and building relationships while ensuring compliance with regulatory standards.
Ideal candidates will have good communication skills, attention to detail, and experience in administration or customer service.
This position offers generous pension contributions, income protection, and opportunities for personal development.
Pensions Customer Experience Executive | Hybrid Role in Crawley employer: People's Partnership
Contact Detail:
People's Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Customer Experience Executive | Hybrid Role in Crawley
✨Tip Number 1
Get to know the company! Research their values and mission, especially since it's a not-for-profit. This will help you tailor your approach and show them you're genuinely interested in contributing to their cause.
✨Tip Number 2
Practice your communication skills! Since the role involves managing queries and building relationships, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Show off your attention to detail! During interviews, share specific examples of how you've successfully managed customer queries or administrative tasks. This will demonstrate that you can handle the responsibilities of the role effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're proactive and tech-savvy, which is always a plus!
We think you need these skills to ace Pensions Customer Experience Executive | Hybrid Role in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing excellent customer service and how your background aligns with our mission. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves managing queries and building relationships, make sure your written application reflects your strong communication skills. Clear, concise, and engaging writing will help us see you as a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at People's Partnership
✨Know Your Stuff
Before the interview, make sure you understand the basics of pensions and customer service. Brush up on relevant regulations and compliance standards that might come up during your chat. This will show that you're not just a good communicator but also knowledgeable about the field.
✨Showcase Your Communication Skills
Since this role is all about providing excellent service, be ready to demonstrate your communication skills. Think of examples where you've effectively managed customer queries or built strong relationships. Practise articulating these experiences clearly and confidently.
✨Attention to Detail is Key
In a role that involves compliance and administration, attention to detail is crucial. Prepare to discuss how you've ensured accuracy in your previous roles. Maybe share a story where your keen eye for detail made a difference in resolving a customer issue.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. Consider asking about their approach to customer service or how they support personal development within the team. It’s a great way to engage and leave a lasting impression.
