Pensions Customer Advisor - Hybrid, Impactful Service in Crawley

Pensions Customer Advisor - Hybrid, Impactful Service in Crawley

Crawley Full-Time 40500 - 49500 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide exceptional customer support and tailored responses to clients.
  • Company: People's Partnership, a dedicated team in Crawley focused on impactful service.
  • Benefits: Hybrid working model, competitive salary, and opportunities for personal growth.
  • Other info: Dynamic work environment with a focus on treating customers fairly.
  • Why this job: Join a team that values customer care and compliance while making a real difference.
  • Qualifications: Strong administration and customer service skills with the ability to simplify complex information.

The predicted salary is between 40500 - 49500 Β£ per year.

People's Partnership in Crawley seeks a dedicated Customer Services professional to deliver excellent support and tailored responses to customers throughout their relationship with us.

You will help the team meet compliance and service standards, working to SLAs and applying Treating Customers Fairly (TCF) principles.

A strong grounding in administration and customer service is essential, with the ability to explain complex information simply.

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Pensions Customer Advisor - Hybrid, Impactful Service in Crawley employer: People's Partnership

At People's Partnership, we pride ourselves on being a not-for-profit organisation dedicated to creating a fair and simple experience for our members. Our flexible, hybrid working culture fosters diversity and personal growth, while our generous benefits, including substantial pension contributions and extensive learning opportunities, ensure that our employees can thrive both personally and professionally. Join us in making a meaningful impact where everyone's a winner, supported by a team that values collaboration and innovation.

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Contact Details:

People's Partnership Recruitment Team

We think you need these skills to ace Pensions Customer Advisor - Hybrid, Impactful Service in Crawley

Customer Service
Administration
Compliance Knowledge
Service Level Agreements (SLAs)
Treating Customers Fairly (TCF)
Communication Skills
Ability to Simplify Complex Information