People's Partnership is seeking a dedicated Complaints Handler in a hybrid role based in Crawley. You will own a portfolio of customer complaints, investigating root causes and delivering fair resolutions in line with industry standards.
You will communicate outcomes to customers by phone and email, while collaborating with internal teams to ensure a joined-up approach. The role emphasizes empathy balanced with objectivity, maintaining quality standards and upholding the company's values, risk
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Pensions Complaints Specialist β Hybrid in Crawley employer: People's Partnership
Peoples Partnership is an exceptional employer that values collaboration and communication, making it an ideal workplace for a Senior Team Coordinator. With a strong focus on employee growth and development, you will find ample opportunities to enhance your skills while working in a supportive environment that prioritises strategic initiatives. Located in a vibrant area, the company fosters a culture of teamwork and innovation, ensuring that every team member feels valued and empowered.