At a Glance
- Tasks: Lead operational initiatives and support customer engagement strategies.
- Company: Join a not-for-profit organisation that prioritises people over profit.
- Benefits: Generous pension, healthcare, learning opportunities, and flexible hybrid working.
- Other info: Diverse workplace with excellent career growth and volunteering opportunities.
- Why this job: Make a real impact in a supportive and dynamic environment.
- Qualifications: Strong project management skills and experience in business operations.
The predicted salary is between 50000 - 60000 £ per year.
Do you want a rewarding career with a growing organisation where people come first? At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
The primary purpose of this role is to provide effective and efficient delivery support to the Head of Operational Excellence, while driving the Customer Engagement and Customer Solutions agenda. The Operational Transformation Manager will lead key operational initiatives, coordinate internal meetings, and support the development of internal presentations. A key aspect of the role will be to continuously review and update the operational roadmap, as well as provide programme oversight to ensure alignment with wider business initiatives. You will play an integral role in delivering a high-performing operational transformation function that meets the needs of People’s Partnership and its associated third-party organisations. Working within established processes and standard operating procedures, you will actively contribute to achieving the overall objectives of the Operations function.
- Stakeholder & Benefit Management: Collaborate with internal stakeholders to ensure alignment across initiatives, while supporting effective benefit planning, tracking, and realisation.
- Culture, Engagement & Communication: Contribute to culture and engagement initiatives, help build internal capability, and deliver clear, timely communication to support operational delivery and change.
- Governance & Compliance: Promote and ensure adherence to internal processes, policies, and relevant regulatory requirements.
What we’re looking for:
- Strong project management capability, with end-to-end delivery experience.
- Experience in business operations or financial services environments desirable.
- Demonstrated success supporting leadership, including facilitating workshop sessions, managing governance cycles, and overseeing confidential workstreams.
- Experience in risk governance, performance reporting, and stakeholder engagement at all levels.
What you can expect from us:
- Generous pension contributions with an employer contribution of up to 14%.
- Real living wage.
- Income protection, critical illness cover & death in service insurance.
- Employee healthcare.
- Parental and adoption leave.
- Learning & development opportunities and study support.
- Travel season ticket loans.
- Volunteering days and charity payroll giving.
- Onsite gym.
- Social clubs and events.
Disability Statement: People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. This role may support hybrid working. To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.
Operational Transformation Manager in Crawley employer: People's Partnership
At People’s Partnership, we prioritise our employees and foster a culture of fairness and simplicity, making it an exceptional place to work. With a flexible hybrid working model, generous benefits including a substantial pension contribution, and a strong commitment to employee development, we empower our team members to thrive both personally and professionally. Join us in creating a meaningful impact within the financial services sector while enjoying a supportive and engaging work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Transformation Manager in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at People’s Partnership. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for the interview by researching common questions for Operational Transformation Managers. Think about how your experience aligns with their mission of fairness and simplicity, and be ready to share specific examples that showcase your project management skills.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with them, express why you’re excited about contributing to their operational transformation initiatives. Let them see your enthusiasm for making a difference in their organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a team that values its people and is committed to making a positive impact.
We think you need these skills to ace Operational Transformation Manager in Crawley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operational Transformation Manager role. Highlight your project management experience and any relevant skills that align with our mission at People’s Partnership.
Showcase Your Experience:Don’t just list your previous jobs; tell us how your experiences have prepared you for this role. Use specific examples of how you've driven operational initiatives or engaged stakeholders in past positions.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us see your potential right away!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at People's Partnership
✨Know the Organisation Inside Out
Before your interview, take some time to research People’s Partnership. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of a team that champions fairness and simplicity.
✨Showcase Your Project Management Skills
As an Operational Transformation Manager, you'll need strong project management capabilities. Prepare specific examples from your past experiences where you've successfully led projects or initiatives. Highlight your end-to-end delivery experience and how it aligns with the role's requirements.
✨Engage with Stakeholders
Demonstrating your ability to collaborate with internal stakeholders is crucial. Think of instances where you've facilitated workshops or managed governance cycles. Be ready to discuss how you’ve tracked benefits and ensured alignment across initiatives, as this will resonate well with the interviewers.
✨Prepare for Cultural Fit Questions
People’s Partnership values culture and engagement, so expect questions about how you contribute to a positive workplace environment. Reflect on your previous roles and be prepared to share how you've supported culture initiatives or communicated effectively during operational changes.
