At a Glance
- Tasks: Manage and support IT infrastructure, ensuring reliable services and excellent customer satisfaction.
- Company: Join a not-for-profit organisation committed to fairness and simplicity.
- Benefits: Flexible hybrid working, competitive salary, and a supportive work environment.
- Other info: Opportunities for professional growth and a commitment to equality and inclusion.
- Why this job: Make a real impact in a diverse team while developing your technical skills.
- Qualifications: Experience in 3rd line support and strong technical expertise in various IT technologies.
The predicted salary is between 40000 - 44000 £ per year.
- 6 Months- Inside IR35 -Hybrid- 2 days a week in the office in Crawley
- About People’s Partnership
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members.
We champion fairness and simplicity, not profit-chasing.
Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us.
We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
What You'll Be Doing
Manages and supports physical, virtual, and cloud-based IT infrastructure to ensure reliable services for internal customers, providing 3rd line support across networking, storage, and business systems while following ITIL best practices.
Also helps develop and enforce IT policies, security standards, SLAs, and KPIs, while contributing to system standardisation, performance monitoring, and the achievement of departmental objectives.
- Deliver high-quality IT infrastructure services and support to internal customers, ensuring excellent service delivery and customer satisfaction.
- Provide 3rd line technical support and maintain the availability, capacity, and performance of network, server, storage, cloud, and business systems.
- Design, develop, monitor, and maintain IT infrastructure, including LAN, WAN, security, wireless, and cloud environments.
- Automate and optimise IT processes, deployments, virtual machine management, and infrastructure-as-code (Ia C) activities to improve efficiency.
- Ensure compliance with SLAs, KPIs, ITIL best practices, security standards, data protection requirements, and company policies.
- Produce resilient infrastructure designs, contribute to disaster recovery and business continuity planning, and support continuous service improvement.
- Collaborate with stakeholders, suppliers, and IT teams while providing technical leadership, mentoring, communication, and out-of-hours support when required.
- What We’re Looking For
- Extensive experience providing 3rd line infrastructure and systems support within ITIL environments, ensuring reliable service delivery and adherence to SLAs and KPIs.
- Strong technical expertise across Azure, Active Directory, Office 365, Windows Server, VMware/Hyper‑V, SQL Server, networking, security, and enterprise infrastructure technologies.
- Proven ability to automate processes and deployments using Power Shell, Dev Ops practices, Infrastructure as Code (Ia C), and deployment management tools.
- Skilled in disaster recovery, business continuity planning, system architecture, backup and recovery, monitoring, and business‑critical application support.
- Experienced in IT project delivery, team mentoring, technical leadership, and driving continuous improvement through industry best practices and professional certifications.
- Disability Statement
People's Partnership is an equal opportunities employer.
We believe everyone has the right to be treated fairly, with dignity and respect.
We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer.
This role may support hybrid working.
To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively.
We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.
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Infrastructure Engineer in Crawley employer: People's Partnership
At People's Partnership, we pride ourselves on being a not-for-profit organisation dedicated to creating a fair and simple experience for our members. Our flexible, hybrid working culture fosters diversity and personal growth, while our generous benefits, including substantial pension contributions and extensive learning opportunities, ensure that our employees can thrive both personally and professionally. Join us in making a meaningful impact where everyone's a winner, supported by a team that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in Crawley
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at People's Partnership that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Infrastructure Engineer in Crawley
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at People's Partnership, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at People's Partnership can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at People's Partnership will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at People's Partnership
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at People's Partnership. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at People's Partnership.
