At a Glance
- Tasks: Lead operations planning and governance to ensure effective business management.
- Company: Join a not-for-profit organisation dedicated to fairness and simplicity.
- Benefits: Generous pension contributions, healthcare, learning opportunities, and social events.
- Other info: Hybrid working available with a focus on employee well-being and development.
- Why this job: Make a real impact in a supportive and flexible work environment.
- Qualifications: Experience in pensions operations, strong data analysis, and excellent communication skills.
The predicted salary is between 70000 - 90000 £ per year.
Head of Operations Business Planning & Governance
About People’s Partnership
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members.
We champion fairness and simplicity, not profit-chasing.
Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us.
We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
What you'll be doing
The Business Planning & Governance Lead is accountable for owning and operating the integrated Operations business planning, performance and governance framework, providing coordinated executive support and business management for the COO and Operations Senior Leadership Team.
The role ensures that strategic intent, regulatory commitments and executive priorities — including activity planned by other areas that impacts Operations — are translated into clear, affordable and deliverable plans.
It provides central coordination and assessment of demand on Operations to ensure capacity, capability and risk are understood, trade‑offs are explicit, and activity is sequenced and governed effectively.
- Produce and maintain an integrated Operations business plan, aligning strategy, regulatory commitments, priorities, demand, capacity and funding.
- Establish and maintain governance frameworks to support transparent decision‑making for business plan development and change.
- Working with Operations leadership, and the MI & Planning function, support development of ad-hoc budget proposals.
- Working with Operations SLT, co-ordinate development of the objectives, key results and KPIs for Operations and engage the MI & Planning team to embed into planning, monitoring & forecasting.
- Work with key stakeholders including Commercial and Finance to ensure planning activity is effectively co-ordinated and sequenced for Operations.
Ensure re-forecasting / impact analysis is undertaken where material changes occur in-year and decisions are correctly documented and escalated to the appropriate forum.
- Design and operate proportionate Operations governance structures that support effective oversight without unnecessary bureaucracy.
- Coordinate inputs across functions to support executive decision‑making, submissions and reviews.
What we’re looking for
- Proven experience working in a Pensions environment, ideally within an Operations function.
- Adaptable and self-aware, able to thrive in fast-paced and evolving environments.
- Experience in report preparation for Committees, C-Suite and external audiences.
- Exceptional data analysis and visualisation skills.
- Advanced Microsoft Office skills (Excel, Power Point, Word, Share Point).
- Highly organised, proactive, and accountable, with strong attention to detail.
- Excellent interpersonal and influencing skills.
What you can expect from us
- Generous pension contributions with an employer contribution of up to 14%
- Real living wage
- Income protection, critical illness cover & death in service insurance
- Employee healthcare
- Parental and adoption leave
- Learning & development opportunities and study support
- Travel season ticket loans
- Volunteering days and charity payroll giving
- Onsite gym
- Social clubs and events
You can learn more about how we support our employees on our website.
Disability Statement
People's Partnership is an equal opportunities employer.
We believe everyone has the right to be treated fairly, with dignity and respect.
We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer.
This role may support hybrid working.
To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively.
We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.
#J-18808-Ljbffr
Head of Operations Business Planning & Governance in Crawley employer: People's Partnership
At People's Partnership, we pride ourselves on being a not-for-profit organisation dedicated to creating a fair and simple experience for our members. Our flexible, hybrid working culture fosters diversity and personal growth, while our generous benefits, including substantial pension contributions and extensive learning opportunities, ensure that our employees can thrive both personally and professionally. Join us in making a meaningful impact where everyone's a winner, supported by a team that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations Business Planning & Governance in Crawley
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Operations Business Planning & Governance at People's Partnership!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like People's Partnership or be willing to refer you for that Head of Operations Business Planning & Governance position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from People's Partnership who’s on the lookout for their next Head of Operations Business Planning & Governance star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Operations Business Planning & Governance role at People's Partnership!
We think you need these skills to ace Head of Operations Business Planning & Governance in Crawley
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at People's Partnership. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at People's Partnership
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at People's Partnership. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
