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- Tasks: Lead innovative strategies for Retirement and Specialist Claims, enhancing customer experiences.
- Company: Not-for-profit financial organisation committed to fairness and innovation.
- Benefits: Generous pension contributions and extensive professional development opportunities.
- Why this job: Drive change with AI and automation in a meaningful, impactful role.
- Qualifications: Experience in claims and financial services, plus strong stakeholder management skills.
- Other info: Join a dynamic team focused on delivering exceptional customer service.
The predicted salary is between 48000 - 72000 £ per year.
A not-for-profit financial organisation in Crawley seeks a Head of Claims to lead the strategy and delivery of Retirement and Specialist Claims. The role focuses on providing seamless customer experiences through proactive leadership and innovative solutions, including AI and automation.
Ideal candidates will have proven experience in claims and financial services operations, along with strong skills in stakeholder management and regulatory compliance. The organisation values fairness and offers a range of benefits, including generous pension contributions and extensive development opportunities.
Head of Claims & Pensions Innovation in Crawley employer: People's Partnership
Contact Detail:
People's Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Claims & Pensions Innovation in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent innovations. Show them you’re not just another candidate; you’re genuinely interested in how they’re using AI and automation to enhance customer experiences.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've led teams or implemented innovative solutions in claims and pensions. This will help you stand out as a proactive leader.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search, and applying directly can give you an edge over other candidates.
We think you need these skills to ace Head of Claims & Pensions Innovation in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Claims & Pensions Innovation. Highlight your experience in claims and financial services, and don’t forget to showcase any innovative solutions you've implemented, especially with AI and automation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading claims strategy and how your proactive leadership style can enhance customer experiences. Be sure to mention your stakeholder management skills too!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive innovation and compliance in claims operations. Numbers and results speak volumes, so don’t hold back on quantifying your successes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at People's Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of claims and pensions, especially in the context of financial services. Understand the latest trends in AI and automation that can enhance customer experiences, as this will show your proactive approach to innovation.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to manage stakeholders effectively and ensure compliance with regulations, as these are key aspects of the role.
✨Emphasise Customer Experience
Think about how you can improve customer journeys in claims processing. Be ready to discuss innovative solutions you've implemented before, and how they contributed to a seamless experience for customers.
✨Align with Their Values
Research the organisation's commitment to fairness and their development opportunities. Be prepared to discuss how your personal values align with theirs, and how you can contribute to their mission in a meaningful way.
