At a Glance
- Tasks: Support user-focused service delivery through research and journey mapping.
- Company: Join a not-for-profit organisation dedicated to making a difference.
- Benefits: Generous pension, living wage, and awesome employee perks.
- Why this job: Make a real impact by optimising service design for members.
- Qualifications: Proven service design experience and strong journey mapping skills.
- Other info: Exciting opportunity with a salary between £40,000 and £55,000.
The predicted salary is between 40000 - 55000 £ per year.
A not-for-profit organization in Crawley is looking for a Service Designer to support user-focused service delivery. You will handle research, journey mapping, and work with project teams to optimize service design practices.
The ideal candidate will have:
- Proven service design experience in large-scale settings
- Strong skills in journey mapping
- Proficiency in design facilitation tools
Benefits include a generous pension contribution, living wage, and various employee perks. The role offers a salary between £40,000 and £55,000 per annum.
CX Service Designer — End-to-End Member Journeys in Crawley employer: People's Partnership
Contact Detail:
People's Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Service Designer — End-to-End Member Journeys in Crawley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at the organisation. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your journey mapping and service design projects. Use visuals and case studies to demonstrate how you've optimised service delivery in the past. This will make you stand out during interviews!
✨Tip Number 3
Prepare for the interview by researching the organisation's values and mission. Tailor your answers to show how your experience aligns with their goals. We want to see that you're not just a fit for the role, but also for the culture!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly!
We think you need these skills to ace CX Service Designer — End-to-End Member Journeys in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CX Service Designer role. Highlight your journey mapping expertise and any relevant projects you've worked on, so we can see how you fit into our user-focused service delivery.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about service design and how your experience can contribute to our mission. Be sure to mention specific examples of your work in large-scale settings.
Showcase Your Design Tools Proficiency: Since proficiency in design facilitation tools is key for this role, make sure to mention any tools you’re familiar with. Whether it's Figma, Miro, or others, let us know how you've used them to enhance service design practices.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at People's Partnership
✨Know Your User-Centric Approach
Make sure you can articulate your understanding of user-focused service delivery. Be ready to discuss how you've applied journey mapping in previous roles and how it has improved service design practices.
✨Showcase Your Research Skills
Prepare examples of how you've conducted research to inform service design. Highlight specific methodologies you've used and the impact they had on the projects you worked on.
✨Familiarise Yourself with Design Facilitation Tools
Brush up on the design facilitation tools you're proficient in. Be prepared to discuss how these tools have helped you in past projects, and consider bringing a portfolio that showcases your work.
✨Understand the Organisation's Values
Since it's a not-for-profit, demonstrate your alignment with their mission. Research the organisation's goals and think about how your skills can contribute to their vision for service delivery.