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For Companies At a Glance
- Tasks: Engage customers, showcase products, and promote electric vehicles in a dynamic environment.
- Company: Join Omoda|Jaecoo, a cutting-edge brand revolutionising the automotive industry in the UK.
- Benefits: Enjoy competitive salary, uncapped bonuses, 30 days leave, and exclusive discounts.
- Why this job: Be part of an innovative team, connect with customers, and advocate for sustainable transport.
- Qualifications: Passion for technology, excellent customer service skills, and a full UK driving licence required.
- Other info: Inclusive workplace where your values and potential matter more than just your CV.
The predicted salary is between 28800 - 43200 £ per year.
Omoda|Jaecoo embody cutting-edge innovation and are making more waves than most as they continue to expand their product offering across the UK. As a result, we are delighted to be expanding our Omoda|Jaecoo team in Falkirk and are looking for Product Specialists to come on board.
We are looking for passionate, positive and driven people who are technology lovers and who have a genuine interest in customer experience. As a Product Specialist you will be our Omoda|Jaecoo expert with knowledge of the brand and our product offerings. You will be pivotal in engaging with customers and enhancing their journey and experience.
As a Product Specialist You Will:
- Be the Expert: you’ll have an in-depth knowledge of the Omoda|Jaecoo product range as well as what models are in the pipeline. This includes everything from understanding the features and benefits of the models and understanding what it means to be an EV owner.
- Be our engagement specialist: you’ll be the face of Omoda|Jaecoo and will welcome customers into our showrooms and provide product information and demonstrations to get them familiar and excited about our models.
- Be an EV Advocate: you’ll have the knowledge, expertise and confidence to explain the products to customers as well as alleviating concerns which customers may have from switching from ICE to EV.
- Sell the sizzle: our products are one of the best in the market, and it will be your role to bring these products to life, whether that be on test drives, through video content, product walk throughs or digital enquiries.
- Be out and about in our communities: This isn’t a desk job. It will be part of your role to take part in marketing events and roadshows to make sure we bring the product out into our communities so that customers can experience it first hand.
What you’ll have:
- Our values drive our business, so you’ll be the type of person who puts people first, who delivers on the promises you make and you’ll be all over it in your role.
- Self-confidence and a customer focussed attitude. Remember that for many customers, making the change from ICE to EV will be huge, so it is vital that you have the skills and knowledge to remove any concerns they have.
- An ability to deliver exceptional customer service and to genuinely get our customers excited about our products.
- A full UK Driving licence is essential.
Rewards And Benefits:
- Competitive salary with uncapped bonus potential.
- 5 day working week.
- 30 days annual leave.
- Discounts on all our company products and services.
- Instant access to the Peoples Refer a Friend programme.
- Instant access to Peoples Rewards with 1000s of online retail discounts available to every employee.
- Instant membership to our dedicated Employee Assistance Programme.
At Peoples we don’t just look at your CV. We want to know who you are, what your values are and what your potential is. We are an inclusive employer and we want everyone to feel that they can be their genuine self in work. Everyone is welcome and inclusivity and respect are at the heart of our business.
Product Specialist employer: Peoples Ford
Contact Detail:
Peoples Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Familiarise yourself with the Omoda|Jaecoo product range and stay updated on upcoming models. This knowledge will not only help you engage confidently with customers but also demonstrate your genuine interest in the brand during any interactions.
✨Tip Number 2
Practice your customer engagement skills by participating in local events or community activities. This experience will enhance your ability to connect with potential customers and showcase your enthusiasm for the products.
✨Tip Number 3
Develop a solid understanding of electric vehicle (EV) technology and common customer concerns, such as range anxiety and charging infrastructure. Being well-versed in these topics will position you as a trusted advisor to customers making the switch from ICE to EV.
✨Tip Number 4
Network with current employees or industry professionals to gain insights into the company culture and expectations. This can provide you with valuable information that can help you tailor your approach when engaging with the hiring team.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Specialist at Omoda|Jaecoo. Highlight your passion for technology and customer experience in your application.
Tailor Your CV: Customise your CV to reflect your knowledge of electric vehicles (EVs) and customer service skills. Include any relevant experience that showcases your ability to engage with customers and promote products.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the Omoda|Jaecoo brand. Mention specific aspects of their product range that excite you and how you can contribute to their mission.
Showcase Your Communication Skills: In your application, demonstrate your ability to communicate effectively. Use clear and engaging language to convey your ideas, as this reflects the skills needed to engage with customers in the role.
How to prepare for a job interview at Peoples Ford
✨Know Your Products Inside Out
As a Product Specialist, it's crucial to have an in-depth understanding of the Omoda|Jaecoo product range. Familiarise yourself with the features, benefits, and upcoming models so you can confidently engage with customers and answer their questions.
✨Show Your Passion for Technology
Demonstrate your enthusiasm for technology and electric vehicles during the interview. Share any personal experiences or knowledge you have about EVs, as this will show that you're genuinely interested in the role and the products you'll be representing.
✨Prepare for Customer Interaction Scenarios
Since you'll be engaging with customers regularly, think about how you would handle various customer scenarios. Be ready to discuss how you would alleviate concerns about switching from ICE to EV, such as addressing range anxiety or charging infrastructure.
✨Emphasise Your Customer Service Skills
Highlight your ability to deliver exceptional customer service. Provide examples of past experiences where you've gone above and beyond to ensure customer satisfaction, as this aligns with the company's values of putting people first.