Peoples Automotive Group in Falkirk is seeking a Senior Service Advisor to assist the Service Manager in leading the front of house team and delivering an exceptional customer experience. You will be the main point of contact for service customer enquiries and face-to-face interactions, acting as the link between customers and the workshop.
You will welcome customers, manage service calls, explain repair requirements, and drive KPIs while maintaining a high standard of service.
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Senior Service Advisor – Front-of-House Leader (Customer Experience) in Falkirk employer: Peoples Ford
Peoples Automotive Group is an exceptional employer located in Falkirk, offering a dynamic work environment for Commercial Vehicle Technicians. With a strong emphasis on employee development, including extensive training for Electric and Hybrid vehicles, and a supportive management team, we prioritise your growth and work-life balance. The added benefit of a £2k joining bonus makes this an attractive opportunity for those looking to advance their careers in the automotive industry.
