Peoples Automotive Group is seeking a Group Customer Complaints & Compliance Specialist based in Falkirk to manage escalated complaints and GDPR-related cases. You will drive root-cause analysis across customer feedback channels and lead cross-functional improvements.
You will guide managers on compliant complaint handling, embed a first-class customer experience mindset, and liaise with legal and regulatory partners to ensure ongoing compliance.
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GDPR & Customer Complaints Champion in Falkirk employer: Peoples Ford
Peoples Automotive Group is an exceptional employer located in Falkirk, offering a dynamic work environment for Commercial Vehicle Technicians. With a strong emphasis on employee development, including extensive training for Electric and Hybrid vehicles, and a supportive management team, we prioritise your growth and work-life balance. The added benefit of a £2k joining bonus makes this an attractive opportunity for those looking to advance their careers in the automotive industry.
