At a Glance
- Tasks: Engage with customers through calls, support upselling, and manage service reminders.
- Company: Join the dynamic team at Peoples Ford in Falkirk.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and generous leave days.
- Other info: Be part of a supportive team focused on customer satisfaction.
- Why this job: Make a difference in customer experience while growing your career.
- Qualifications: Customer service experience and excellent communication skills.
The predicted salary is between 25776 - 25776 £ per year.
Peoples Ford in Falkirk is seeking a Customer Retention Specialist to join their Customer Experience Team.
The role involves handling outbound customer calls, supporting product upsells, and managing service reminders.
Ideal candidates should have customer service experience and strong communication skills.
The position offers a salary of £25,776 annually, performance-related bonuses, and various employee benefits including discounts and leave days.
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We think you need these skills to ace Customer Retention & Experience Specialist: Upsell & Service in Falkirk
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service
Customer Service Skills