Peoples Automotive Group in Falkirk is seeking a Group Customer Complaints & Compliance Specialist to own escalated complaints, address GDPR and Ombudsman cases, and perform root cause analysis across feedback channels to improve service.
You will drive cross‑functional improvements, guide managers on compliant handling, and liaise with legal and regulatory partners to embed a first‑class customer experience.
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Customer Complaints & GDPR Compliance Specialist in Falkirk employer: Peoples Ford
Peoples Automotive Group is an exceptional employer located in Falkirk, offering a dynamic work environment for Commercial Vehicle Technicians. With a strong emphasis on employee development, including extensive training for Electric and Hybrid vehicles, and a supportive management team, we prioritise your growth and work-life balance. The added benefit of a £2k joining bonus makes this an attractive opportunity for those looking to advance their careers in the automotive industry.
