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- Tasks: Support library operations, assist customers, and manage information requests.
- Company: Join a supportive team at HMP Hollesley Bay.
- Benefits: Flexible hours, valuable experience, and a chance to make a difference.
- Why this job: Engage with diverse readers and enhance your customer service skills.
- Qualifications: GCSEs in Maths and English; IT skills required.
- Other info: Opportunity to contribute to community outreach and library events.
The predicted salary is between 13 - 16 £ per hour.
We are looking to recruit flexible and adaptable library assistants to support various contracts on a short-term basis as and when required. Based from HMP Hollesley Bay, our Library Assistants are responsible for carrying out routine library duties such as lending, shelving, developing displays and supporting customers with diverse library and information requirements, under the direction of our Library Manager.
The role provides a support service to customers to assist with their reading choices and online services and is responsible for handling queries, signposting appropriately and providing guidance and direction to enable customers to locate the required information. The role also contributes to outreach library services, events and programmes.
What are we looking for?
You will need to demonstrate high ethical standards, take personal accountability for everything you do, and always want to be the best. You should hold GCSE or equivalent qualifications in Maths and English and be able to demonstrate your ability to use a range of IT skills including use of internet browsers and Microsoft Office.
You will have an interest and awareness in current publishing trends, reader recommendations and titles for a variety of ability levels as well as an understanding of customer service principles and practice. Experience of working within a custodial environment and experience of creating learning resources is desirable.
Please include your current salary and desired salary as part of your application, when prompted.
Sessional Library Assistant in Woodbridge employer: PeoplePlus
Contact Detail:
PeoplePlus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sessional Library Assistant in Woodbridge
✨Tip Number 1
Network like a pro! Reach out to people in the library and education sectors, especially those who work in custodial environments. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your IT skills and customer service experience. Bring examples of how you've helped others find information or resources.
✨Tip Number 3
Stay flexible! Since the role is short-term, being adaptable is key. Highlight your willingness to take on various tasks and your ability to jump into new situations with ease during interviews.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which we really value.
We think you need these skills to ace Sessional Library Assistant in Woodbridge
Some tips for your application 🫡
Show Your Flexibility: Make sure to highlight your adaptability in your application. We want to see how you can handle various tasks and support different contracts, so share examples of when you've successfully juggled multiple responsibilities.
Demonstrate Your Customer Service Skills: Since you'll be assisting customers with their reading choices and queries, it's crucial to showcase your customer service experience. Tell us about times you've gone above and beyond to help someone find what they need.
Highlight Your IT Proficiency: We’re looking for candidates who are comfortable using technology. Make sure to mention your skills with internet browsers and Microsoft Office, and any other relevant tech experience that could help you in this role.
Be Honest About Your Salary Expectations: When prompted, include your current and desired salary in your application. Transparency is key, and we appreciate candidates who are upfront about their expectations.
How to prepare for a job interview at PeoplePlus
✨Know Your Library Basics
Brush up on your knowledge of library duties like lending and shelving. Familiarise yourself with current publishing trends and popular titles, as this will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer queries in the past. Think about situations where you provided guidance or support, as this will demonstrate your understanding of customer service principles, which is crucial for this role.
✨Demonstrate IT Proficiency
Be ready to discuss your experience with IT skills, especially using internet browsers and Microsoft Office. You might even want to mention any specific projects or tasks where you successfully utilised these skills to enhance library services.
✨Emphasise Flexibility and Adaptability
Since the role requires flexibility, think of examples from your past where you adapted to changing circumstances or took on various responsibilities. This will highlight your ability to thrive in a dynamic environment, which is key for a sessional position.
