At a Glance
- Tasks: Provide support and guidance to learners, ensuring effective induction and assessment processes.
- Company: PeoplePlus, a leading organisation transforming lives through education and support.
- Benefits: Join a Gold accredited Investors in People organisation with a supportive culture.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Passion for education and experience in support roles are essential.
The predicted salary is between 30000 - 40000 € per year.
As a Student Support Coach here at PeoplePlus, you will be responsible for providing a warm, professional welcome to Education, leading the screening and assessment processes undertaken during Education Induction, and providing pastoral support to maximise learner retention and attainment.
The Student Support Coach is the first point of contact for prisoners, ensuring induction into the Education provision is effective and screening and assessment is completed in a timely and effective manner whilst adhering to all quality standards and administration systems and processes.
The role also includes:
- Promotion of courses to potential learners across the prison establishment
- Recruitment of learners for courses
- Maintaining accurate records of achievement linked to tutor assessments
- Close liaison with partner agencies
- Providing ongoing advice and guidance about the courses we offer learners
- Offering appropriate support to ensure classes are sustainable
- Scheduling and invigilation of exams
- General learner administration tasks, including inputting data and uploading information to various prison operating systems
Within this role, you will be expected to cover duties of other Student Support colleagues whilst they are on annual leave.
For full details of the role and the person specification, please review the job description. If you would like to speak to the recruitment team before you apply, please email any questions and one of the team will come back to you. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email.
Here at People Plus, we make a positive difference to people's lives every single day. We use our experience to support hundreds of thousands of people each year. Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, prison education, starting a business, and support to help employers grow.
We are extremely proud to be a Gold accredited Investors in People organisation, demonstrating our commitment to creating the very best environment and culture for our colleagues to succeed and thrive. We are committed to transforming the lives of people with convictions through our work in prisons. Our services have been designed to tackle the underlying causes of offending behaviour so people can make positive changes to their lives.
With more than 500 people working to support people with convictions in custody and in the community, we bring passion, experience, and innovation to public sector rehabilitation services. We also work with specialist partner organisations to help people move away from their past and look forward to a brighter future.
All of our services are designed in partnership with the people we are trying to help. Our Social Recruitment Framework brings together organisations to tackle any pre-conceived ideas about hiring people who have previously been involved in crime. We also work with employers on the Ban the Box initiative to support fair and equal recruitment processes.
Support Coach employer: PeoplePlus
At PeoplePlus, we pride ourselves on being an exceptional employer dedicated to making a positive impact in the lives of individuals, particularly those with convictions. Our supportive work culture fosters professional growth and development, offering extensive training and career advancement opportunities. Located within the prison education sector, our team enjoys the unique advantage of contributing to meaningful rehabilitation efforts while being part of a Gold accredited Investors in People organisation, ensuring a nurturing environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coach
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on PeoplePlus. Check out their values and mission. This will help you connect your own experiences to what they care about, making you stand out as a candidate.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the role of a Support Coach. Think about how you can showcase your skills in providing pastoral support and promoting courses. Role-play with a friend if you can!
✨Tip Number 3
Show your passion for helping others! During the interview, share specific examples of how you've made a positive impact in previous roles. This will demonstrate your commitment to supporting learners and making a difference in their lives.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the role and the company.
We think you need these skills to ace Support Coach
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for supporting learners and making a difference.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Support Coach. Mention specific examples that demonstrate your ability to provide pastoral support and maintain accurate records.
Follow the Instructions:Remember, applications must be submitted through our website using the 'apply now' button. We can’t accept applications via email, so make sure you follow this step to ensure your application is considered!
Proofread Your Work:Before hitting that submit button, take a moment to proofread your application. Spelling and grammar mistakes can distract from your message, so let’s make sure everything is polished and professional!
How to prepare for a job interview at PeoplePlus
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Student Support Coach. Familiarise yourself with the screening and assessment processes, as well as the importance of pastoral support in maximising learner retention. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact for learners, effective communication is key. Prepare examples of how you've successfully communicated with diverse groups in the past. Think about times when you’ve provided support or guidance, especially in challenging situations, to highlight your ability to connect with others.
✨Emphasise Your Organisational Skills
The role involves maintaining accurate records and managing various administrative tasks. Be ready to discuss your organisational strategies and any tools you use to keep track of information. Mention specific experiences where your attention to detail made a difference in your previous roles.
✨Demonstrate Your Passion for Supporting Others
PeoplePlus is all about making a positive difference in people's lives. Share your motivation for wanting to work in this field, particularly with learners in a prison environment. Discuss any relevant experiences that showcase your commitment to helping others achieve their goals and overcome challenges.
