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- Tasks: Provide support and guidance to learners, ensuring effective induction and assessment processes.
- Company: PeoplePlus, a leading organisation transforming lives through education and support.
- Benefits: Join a Gold accredited Investors in People organisation with a supportive culture.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Passion for education and experience in support roles are essential.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
As a Student Support Coach here at PeoplePlus, you will be responsible for providing a warm, professional welcome to Education, leading the screening and assessment processes undertaken during Education Induction, and providing pastoral support to maximise learner retention and attainment.
The Student Support Coach is the first point of contact for prisoners, ensuring induction into the Education provision is effective and screening and assessment are completed in a timely and effective manner whilst adhering to all quality standards and administration systems and processes.
The role also includes:
- Promotion of courses to potential learners across the prison establishment
- Recruitment of learners for courses
- Maintaining accurate records of achievement linked to tutor assessments
- Close liaison with partner agencies
- Providing ongoing advice and guidance about the courses we offer learners
- Offering appropriate support to ensure classes are sustainable
- Scheduling and invigilation of exams
- General learner administration tasks, including inputting data and uploading information to various prison operating systems
Within this role, you will be expected to cover duties of other Student Support colleagues whilst they are on annual leave.
For full details of the role and the person specification, please review the job description or speak to the recruitment team before you apply. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email.
Here at People Plus, we make a positive difference to people's lives every single day. We use our experience to support hundreds of thousands of people each year. Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, prison education, starting a business, and support to help employers grow.
We are extremely proud to be a Gold accredited Investors in People organisation, demonstrating our commitment to creating the very best environment and culture for our colleagues to succeed and thrive. We are committed to transforming the lives of people with convictions through our work in prisons, tackling the underlying causes of offending behaviour so people can make positive changes to their lives.
With more than 500 people working to support people with convictions in custody and in the community, we bring passion, experience, and innovation to public sector rehabilitation services. We also work with specialist partner organisations to help people move away from their past and look forward to a brighter future.
All of our services are designed in partnership with the people we are trying to help. Away from our direct work with people serving their sentences, we are working hard to change attitudes towards people who can often be tarnished unfairly following criminal convictions. Our Social Recruitment Framework brings together organisations to tackle any pre-conceived ideas about hiring people who have previously been involved in crime. We also work with employers on the Ban the Box initiative to support fair and equal recruitment processes and have engaged industry to influence our employer-led curriculum delivered to our learners.
Student Support Coach employer: PeoplePlus
Contact Detail:
PeoplePlus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Coach
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on PeoplePlus. Check out their values and mission. This will help you connect your own experiences to what they stand for, making you a more appealing candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills can directly benefit the role of Student Support Coach, especially in terms of learner retention and pastoral support.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for supporting learners shine through. Share personal stories that highlight your commitment to education and helping others succeed, especially in challenging environments.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Student Support Coach
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for supporting learners and making a difference.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Support Coach. Mention specific examples that show your ability to provide pastoral support and promote courses effectively.
Follow the Instructions: Remember to apply through our website using the 'apply now' button. We can’t accept applications via email, so make sure you follow this step to ensure your application gets to us!
Proofread Your Work: Before hitting send, give your application a good read-through. Check for any typos or errors, as a polished application shows attention to detail and professionalism, which are key in this role.
How to prepare for a job interview at PeoplePlus
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Student Support Coach. Familiarise yourself with the screening and assessment processes, as well as the importance of pastoral support in maximising learner retention. This knowledge will help you demonstrate your enthusiasm and suitability for the role.
✨Showcase Your Communication Skills
As the first point of contact for learners, effective communication is key. Prepare examples of how you've successfully communicated with diverse groups in the past. Think about times when you’ve provided support or guidance, especially in challenging situations, to highlight your ability to connect with others.
✨Emphasise Your Organisational Skills
The role involves maintaining accurate records and managing various administrative tasks. Be ready to discuss your organisational strategies and any tools you use to keep track of information. Sharing specific examples of how you’ve managed multiple responsibilities will show that you can handle the demands of the job.
✨Demonstrate Your Passion for Education
PeoplePlus is all about making a positive difference in people's lives through education. Share your passion for helping others learn and grow, and be prepared to discuss how you would promote courses to potential learners. Showing genuine enthusiasm for the mission of the organisation will set you apart from other candidates.