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- Tasks: Support learners in prisons, manage course promotions, and maintain accurate records.
- Company: PeoplePlus, dedicated to transforming lives through education in prisons.
- Benefits: 30 days annual leave, paid volunteering day, and access to discounts.
- Why this job: Make a real difference in people's lives while gaining valuable skills.
- Qualifications: Strong communication skills and a passion for supporting others.
- Other info: Dynamic role with opportunities for career progression and personal development.
The predicted salary is between 13 - 16 £ per hour.
As a Student Support Worker at PeoplePlus, you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner, adhering to all quality standards while providing support to our learners, teaching staff, and the prison allocation teams.
As the first point of contact for prisoners, our Student Support Workers conduct prisoners' induction into the education provision and promote courses to potential learners across the prison establishment. The role will also include:
- Recruitment of learners for courses
- Maintaining accurate records of achievement linked to initial assessment
- Close liaison with partner agencies and the prison allocation and activity team
- Providing ongoing advice and guidance about the courses we offer learners
- Offering appropriate support to ensure classes are sustainable
- Scheduling and invigilating exams
On some sites, our Student Support Workers also work with partner organisations to facilitate Open University and distance learning opportunities for our learners.
Who We Are: At PeoplePlus, we are committed to transforming the lives of people with convictions through our work in prisons. Our services have been designed to tackle the underlying causes of offending behaviour so people can make positive changes to their lives. With more than 500 people working to support individuals with convictions in custody and in the community, we bring passion, experience, and innovation to public sector rehabilitation services.
We also work with specialist partner organisations to help people move away from their past and look forward to a brighter future. All of our services are designed in partnership with the people we are trying to help. Away from our direct work with people serving their sentences, we are working hard to change attitudes towards individuals who can often be unfairly tarnished following criminal convictions.
Our Social Recruitment Framework brings together organisations to tackle any pre-conceived ideas about hiring people who have previously been involved in crime. We also work with employers on the Ban the Box initiative to support fair and equal recruitment processes and have engaged industry to influence our employer-led curriculum delivered to our learners.
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place, but more than that, it means our people and leaders are making active efforts to ensure that there is real consistency and everyone in the organisation can feel the effects.
Our Benefits:
- A paid PeoplePlus Life Event Day each year
- 30 days annual leave for Teaching roles / 25 days for support roles
- Cycle to Work scheme
- Access to hundreds of discounts via the Additions portal
- Employee Assistance Programme
- Access to online wellbeing centre
- Enhanced Wedding leave
- A paid volunteering day each year
- Enhanced Maternity scheme
- Sharesave scheme
- Refer a Friend reward scheme
- Holiday purchase scheme
- Pension scheme
- Life assurance
Testimonials: What I love about working in a prison environment is that no two days are the same. You take on a number of different roles such as counsellor, adviser, and at times, the person that makes a difference in an individual's life. There are also good career opportunities for an individual. I started as a supply tutor and I am now an assistant manager. At PeoplePlus, you are given the opportunities to gain new skills and qualifications to enable you to be the best version of yourself. I have been fortunate enough to work in a number of roles within PeoplePlus in the prison education sector, each of which has provided variety, challenge, and immense job satisfaction. The company recognises, values, and rewards the hard work of its employees, providing great professional development and career progression opportunities, as well as a great range of perks and support for wellbeing.
Student Support employer: PeoplePlus
Contact Detail:
PeoplePlus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at PeoplePlus. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions and practicing your answers. Think about how your experiences align with the role of Student Support and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Show your passion for helping others! In your conversations and interviews, highlight your commitment to supporting learners and making a difference in their lives. This aligns perfectly with PeoplePlus's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the PeoplePlus team.
We think you need these skills to ace Student Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Student Support role. We want to see how you can contribute to our mission at PeoplePlus!
Show Your Passion: Let your enthusiasm for supporting learners shine through in your written application. We’re all about transforming lives, so share why this work matters to you and how you can make a difference.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at PeoplePlus
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Student Support role at PeoplePlus. Familiarise yourself with their mission to transform lives and how your responsibilities will contribute to that. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Communication Skills
As a Student Support Worker, you'll be the first point of contact for learners. During the interview, demonstrate your ability to communicate clearly and empathetically. Share examples from your past experiences where you've successfully supported individuals or groups, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about potential challenges you might face in a prison environment and prepare thoughtful responses that highlight your approach to supporting learners effectively.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that reflect your interest in the role and the organisation. Inquire about the training and support provided to new hires or how success is measured in the Student Support team. This shows you're proactive and genuinely interested in contributing to their mission.
