At a Glance
- Tasks: Support learners on their educational journey and help them overcome barriers.
- Company: Join a compassionate team dedicated to transforming lives through education.
- Benefits: Ongoing training, collaborative environment, and the chance to make a real difference.
- Other info: Gain valuable experience in prison education and learner support.
- Why this job: Be the first step in someone’s learning journey and inspire positive change.
- Qualifications: NVQ Level 2 in Business Administration and strong interpersonal skills required.
The predicted salary is between 25000 - 30000 £ per year.
Be the first step in a learners journey. We are looking for a proactive and compassionate Student Support Coach to join our Prison Education team. This is a key front-facing role where you will support learners from their very first interaction with education, helping them access opportunities, overcome barriers, and stay engaged in learning. As the first point of contact for learners, you will play a vital role in shaping positive first impressions, supporting induction, and ensuring every learner is set up for success.
What you will be doing
- Induction & Assessment
- Deliver a warm and professional welcome to learners entering education
- Lead screening and assessment processes during induction
- Gather learner history and assess starting points
- Deliver engaging induction sessions to maximise participation and engagement
- Learner Engagement & Support
- Provide ongoing pastoral support to improve learner retention and achievement
- Build relationships with learners to understand goals and barriers
- Support learners at risk of disengagement and track interventions
- Use trauma-informed approaches to support learners effectively
- Progression & Guidance
- Offer advice and guidance on available courses and learning pathways
- Promote education opportunities, including Open University and distance learning
- Support applications and liaise with tutors and external organisations
- Ensure learners are enrolled on courses aligned to their sentence plans
- Administration & Operations
- Maintain accurate learner records and data across prison systems
- Support enrolment, registers, exams, and invigilation processes
- Coordinate with internal teams and partner agencies
- Help maintain systems for the smooth running of the education centre
- Teamwork & Flexibility
- Work collaboratively with tutors, support staff, and prison teams
- Support peer mentors and learner development activities
- Provide cover across the team, including admin and induction duties where required
- Contribute to achieving contract KPIs and standards
What we are looking for
- Essential
- NVQ Level 2 in Business Administration (or equivalent)
- Level 3 qualification in supporting individuals with learning disabilities (or equivalent)
- Strong IT skills and ability to manage and analyse data
- Excellent organisational, communication, and interpersonal skills
- Ability to motivate and engage learners, particularly those with barriers to education
- Experience in administration and working with individuals with additional needs or trauma
- High attention to detail and ability to manage records accurately
- Understanding of safeguarding, equality, and data protection
- Desirable
- Information, Advice and Guidance qualification
- Experience in prison or secure environments
- Experience of exam invigilation and multi-agency working
- Knowledge of OFSTED EIF
Why join us?
- Play a crucial role in supporting learner engagement and achievement
- Be part of a collaborative, supportive education team
- Develop experience in prison education and learner support
- Access ongoing training and development opportunities
Our values
- Customer First: supporting learners to improve their lives
- True North: acting with integrity
- Own It: taking accountability
- Improve to be the best: striving for excellence
If you are passionate about supporting learners and making education accessible, we would love to hear from you.
Locations
Support Coach in Oakham, Rutland employer: PeoplePlus
Join our dedicated Prison Education team as a Support Coach, where you will play a pivotal role in transforming the lives of learners through education. We pride ourselves on fostering a collaborative and supportive work culture that prioritises professional development and ongoing training opportunities, ensuring you can grow alongside the individuals you support. With a focus on compassion and integrity, this role offers a unique chance to make a meaningful impact while working in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coach in Oakham, Rutland
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like PeoplePlus just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at PeoplePlus. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Support Coach in Oakham, Rutland
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Support Coach role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At PeoplePlus, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at PeoplePlus
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at PeoplePlus, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At PeoplePlus, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
