At a Glance
- Tasks: Lead a team to support individuals in finding meaningful employment.
- Company: Join a values-driven organisation making a positive social impact.
- Benefits: Ongoing learning, career progression, and a collaborative work environment.
- Other info: Exciting opportunity for passionate leaders focused on employment support.
- Why this job: Make a real difference in your community by helping others achieve sustainable employment.
- Qualifications: Experience in leading teams and understanding performance management.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an experienced and motivated Team Leader to join our Connect to Work (CTW) service, a flagship Department for Work and Pensions (DWP) programme supporting people across England and Wales to find and sustain meaningful employment. As Team Leader, you will lead a team of Employment Specialists delivering Individual Placement and Support (IPS) services across Nottinghamshire City and South. Working closely with the Operations Manager, you will drive performance, quality, compliance and colleague development while building strong partnerships across the Connected Communities Consortium (CCC), led by Asuria. This is an exciting opportunity for a people-focused leader who is passionate about employment support, performance excellence and improving outcomes for individuals facing barriers to work.
What You'll Be Doing
- Leadership, Coaching & Development
- Lead, motivate and inspire a team of Employment Specialists to achieve outstanding results.
- Conduct regular performance reviews, coaching sessions and development conversations.
- Observe service delivery and provide constructive feedback to improve performance and quality.
- Identify skills gaps and coordinate training and development opportunities.
- Support colleagues through induction, probation and ongoing professional development.
- Manage attendance, wellbeing, absence and return-to-work processes.
- Create a positive, inclusive and high-performing team culture.
- Performance & Service Delivery
- Monitor daily, weekly and monthly KPI performance and management information.
- Drive achievement of job starts, sustained employment outcomes and service quality targets.
- Lead vocational unit meetings, caseload reviews and performance discussions.
- Ensure Employment Specialists provide effective in-work support aligned to participant needs.
- Analyse trends and implement improvements to maximise contract performance.
- Produce monthly reports and deliver presentations to internal stakeholders.
- Partnership & Stakeholder Engagement
- Build and maintain effective relationships with referral partners, including Jobcentre Plus, Primary Care Networks, GP practices and community organisations.
- Represent PeoplePlus at stakeholder meetings, networking events and community forums.
- Work collaboratively with consortium partners to ensure seamless participant journeys.
- Support strategic partnership development and identify opportunities for service growth.
- Promote the Connect to Work programme across the region.
- Quality, Compliance & Continuous Improvement
- Ensure delivery aligns with the 8 Core IPS Principles and 25-Item IPS Fidelity Scale.
- Conduct service observations, file audits and customer satisfaction activities.
- Support internal and external audits, including DWP compliance reviews and IPS Fidelity assessments.
- Resolve escalated complaints and implement service improvements.
- Champion a culture of continuous improvement and best practice.
- Financial & Operational Responsibilities
- Support budget monitoring, forecasting and expenditure management.
- Oversee site, outreach and co-location facilities to ensure safe and effective service delivery.
- Complete KPI forecasting and monitor contract performance against targets.
- Conduct health and safety monitoring and risk assessments.
What We're Looking For
- Experience leading, coaching and developing teams within employability, welfare-to-work, skills or related sectors.
- Strong understanding of performance management and target-driven service delivery.
- Excellent communication and stakeholder engagement skills.
- Experience analysing performance data and using management information to drive improvement.
- Ability to build effective relationships with partners, employers and commissioners.
- Knowledge of IPS delivery, employment support programmes or DWP-funded contracts is desirable.
- Commitment to quality, compliance and delivering exceptional customer outcomes.
Why Join Us?
- Opportunity to lead a service that changes lives through employment.
- Work within a collaborative and innovative partnership environment.
- Ongoing learning, development and career progression opportunities.
- Be part of a values-driven organisation committed to making a positive social impact.
If you're an inspiring leader with a passion for helping people achieve sustainable employment and want to make a meaningful difference in your community, we'd love to hear from you.
Connect to Work Team Leader in Mansfield employer: PeoplePlus
Join us as a Connect to Work Team Leader and be part of a dynamic team dedicated to transforming lives through meaningful employment in Nottinghamshire. Our inclusive work culture fosters collaboration and innovation, providing you with ongoing learning and development opportunities to enhance your leadership skills. With a strong commitment to social impact, we empower our employees to make a difference while enjoying a supportive environment that values performance excellence and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Connect to Work Team Leader in Mansfield
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by PeoplePlus.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like PeoplePlus.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at PeoplePlus.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at PeoplePlus. Apply directly through us to stand out!
We think you need these skills to ace Connect to Work Team Leader in Mansfield
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of PeoplePlus. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Connect to Work Team Leader, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at PeoplePlus
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of PeoplePlus. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
