At a Glance
- Tasks: Support learners on their educational journey and help them overcome barriers.
- Company: Join a compassionate team dedicated to making education accessible.
- Benefits: Ongoing training, collaborative environment, and the chance to make a real difference.
- Other info: Experience in prison education is a plus, but passion for helping others is key.
- Why this job: Be the first step in transforming lives through education.
- Qualifications: NVQ Level 2 in Business Administration and strong interpersonal skills required.
The predicted salary is between 25000 - 30000 £ per year.
Be the first step in a learners journey. We are looking for a proactive and compassionate Student Support Coach to join our Prison Education team. This is a key front-facing role where you will support learners from their very first interaction with education, helping them access opportunities, overcome barriers, and stay engaged in learning.
As the first point of contact for learners, you will play a vital role in shaping positive first impressions, supporting induction, and ensuring every learner is set up for success.
What you will be doing
- Induction & Assessment
- Deliver a warm and professional welcome to learners entering education.
- Lead screening and assessment processes during induction.
- Gather learner history and assess starting points.
- Deliver engaging induction sessions to maximise participation and engagement.
- Learner Engagement & Support
- Provide ongoing pastoral support to improve learner retention and achievement.
- Build relationships with learners to understand goals and barriers.
- Support learners at risk of disengagement and track interventions.
- Use trauma-informed approaches to support learners effectively.
- Progression & Guidance
- Offer advice and guidance on available courses and learning pathways.
- Promote education opportunities, including Open University and distance learning.
- Support applications and liaise with tutors and external organisations.
- Ensure learners are enrolled on courses aligned to their sentence plans.
- Administration & Operations
- Maintain accurate learner records and data across prison systems.
- Support enrolment, registers, exams, and invigilation processes.
- Coordinate with internal teams and partner agencies.
- Help maintain systems for the smooth running of the education centre.
- Teamwork & Flexibility
- Work collaboratively with tutors, support staff, and prison teams.
- Support peer mentors and learner development activities.
- Provide cover across the team, including admin and induction duties where required.
- Contribute to achieving contract KPIs and standards.
What we are looking for
- Essential
- NVQ Level 2 in Business Administration (or equivalent).
- Level 3 qualification in supporting individuals with learning disabilities (or equivalent).
- Strong IT skills and ability to manage and analyse data.
- Excellent organisational, communication, and interpersonal skills.
- Ability to motivate and engage learners, particularly those with barriers to education.
- Experience in administration and working with individuals with additional needs or trauma.
- High attention to detail and ability to manage records accurately.
- Understanding of safeguarding, equality, and data protection.
- Desirable
- Information, Advice and Guidance qualification.
- Experience in prison or secure environments.
- Experience of exam invigilation and multi-agency working.
- Knowledge of OFSTED EIF.
Why join us?
- Play a crucial role in supporting learner engagement and achievement.
- Be part of a collaborative, supportive education team.
- Develop experience in prison education and learner support.
- Access ongoing training and development opportunities.
Our values
We are looking for people who demonstrate:
- Customer First supporting learners to improve their lives.
- True North acting with integrity.
- Own It taking accountability.
- Improve to be the best striving for excellence.
If you are passionate about supporting learners and making education accessible, we would love to hear from you.
Locations
Support Coach in King's Lynn, Norfolk employer: PeoplePlus
Join us as an Education Manager in a transformative role where your leadership will directly impact the lives of learners within a prison setting. We offer a supportive work culture that prioritises professional development, collaboration, and innovation, ensuring you have the resources to drive quality education and rehabilitation. With a focus on continuous improvement and a commitment to safeguarding and equality, this position not only allows you to shape educational strategies but also fosters personal growth and meaningful change in society.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coach in King's Lynn, Norfolk
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like PeoplePlus looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Support Coach at PeoplePlus, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Support Coach in King's Lynn, Norfolk
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at PeoplePlus, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of PeoplePlus and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at PeoplePlus
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that PeoplePlus might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at PeoplePlus.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
