We have a Keyworker role based at our Gloucestershire Carers Hub who will work with unpaid Carers with a strengths-based approach supporting the identification of needs and empowering Carers to live their best lives. This will include using knowledge of the Care Act 2014 to identify eligible needs and considering how these needs can be met.
As a Keyworker you will be responsible for delivering Carer support services including conducting Statutory Carers Assessments, delivering general advice, 1:1 support, updating support plans, signposting / referring to relevant support services, marketing and localised engagements.
Please note this is a part-time role covering 20.5 hours per week.
Have you got what it takes?
You should have a passion for what you do along with relevant experience of providing emotional and practical support towards carers to motivate and ensure their roles are carried out appropriately. You will also introduce the services of the Carers Hub to ensure they have the best possible support within their education and training.
What are we looking for?
- Knowledge of the Care Act 2014
- Level 3 Award in Information, Advice or Guidance (QCF) or equivalent- or the willingness to work toward this
- Excellent customer service skills
- Understanding of Adult and Children safeguarding
- IT and Microsoft literate
- Highly skilled communicator
For full details of the role and the person specification please review the job description or if you would like to speak to the recruitment team before you apply, please email any questions to careers@peopleplus.co.uk and one of the team will come back to you. If you wish to apply, please ensure this is done via the apply now button. Applications cannot be accepted via email.
Who We Are
Here at People Plus, we make a positive difference to people’s lives – every single day.
We use our experience to support hundreds of thousands of people each year. Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, prison education, starting a business, and support to help employers grow.
To put it simply, we:
- Support people to find and keep jobs
- Help people to set up their own businesses
- Deliver skills training to further people’s careers
- Work with employers to build a skilled and happy workforce
- Rehabilitate people with convictions
- Tackle the root causes of offending
- Support carers
We are extremely proud to be a Gold accredited Investors in People organisation. This demonstrates our commitment to creating the very best environment and culture for our colleagues to succeed and thrive.
Our Benefits
A paid PeoplePlus Life Event Day each year
25 days annual leave
Cycle to Work scheme
Access to hundreds of discounts via the Additions portal
Employee Assistance Programme
Access to online wellbeing centre
Enhanced Wedding leave
A paid volunteering day each year
Testimonials
"I have worked for PeoplePlus for 10 years in total working up from Administrator to Team Leader. My current role is to lead the customer service team in our Independent Living Services department, my role includes dealing with queries and managing complaints ensuring that we deliver the best service possible.
I am proud to lead a team that puts the customer at the heart of everything we do. I enjoy working at PeoplePlus because it is obvious to see the difference that our support makes to our customers, and it gives me a sense of purpose working for a business that is centred around the people that we support and that we make a direct difference to their lives."
"I've really enjoyed my role because it's important to me to help others to see their true potential. Helping to guide participants/employees through their employment journey, providing them with tools to build their confidence and self-esteem so that they develop personally and professionally. PeoplePlus have enabled me to help others through this role."
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Key Worker employer: PeoplePlus
As an Industries Manager, you will join a forward-thinking organisation dedicated to rehabilitation and employability, making a tangible difference in the lives of individuals. Our supportive work culture prioritises safety, compliance, and personal development, offering numerous opportunities for growth and collaboration with skilled professionals. Located within a dynamic environment, you will have the chance to lead impactful initiatives that not only enhance operational performance but also empower prisoners with essential skills for their future careers.
