Confidence Coach

The Role

As a Student Support Coach here at PeoplePlus, you will be responsible for providing a warm, professional welcome to Education, leading the screening and assessment processes undertaken during Education Induction and also providing pastoral support to maximise learner retention and attainment. The Student Support Coach is the first point of contact for prisoners ensuring induction into the Education provision is effective and screening and assessment is completed in a timely and effective manner whilst adhering to all quality standards and administration systems and processes.

The role also includes promotion of courses to potential learners across the prison establishment, recruitment of learners for courses, maintaining accurate records of achievement linked to tutor assessments and close liaison with partner agencies. The Student Support will provide ongoing advice and guidance about the courses we offer learners, whilst offering appropriate support is essential to ensuring classes are sustainable as well as the scheduling and invigilation of exams. In addition, general learner administration tasks will be part of the role, including inputting data and uploading information to various prison operating systems.

Within this role, you will be expected to cover duties of other Student Support colleagues whilst they are on annual leave.

Who We Are

Here at People Plus, we make a positive difference to people's lives every single day. We use our experience to support hundreds of thousands of people each year. Our committed teams work across Britain to deliver a range of public services, including employment support, skills training, prison education, starting a business, and support to help employers grow.

• Support people to find and keep jobs
• Help people to set up their own businesses
• Deliver skills training to further people's careers
• Work with employers to build a skilled and happy workforce
• Rehabilitate people with convictions
• Tackle the root causes of offending
• Support carers

We are extremely proud to be a Gold accredited Investors in People organisation. This demonstrates our commitment to creating the very best environment and culture for our colleagues to succeed and thrive. We are committed to transforming the lives of people with convictions through our work in prisons. Our services have been designed to tackle the underlying causes of offending behaviour so people can make positive changes to their lives.

With more than 500 people working to support people with convictions in custody and in the community, we bring passion, experience and innovation to public sector rehabilitation services. We also work with specialist partner organisations to help people move away from their past and look forward to a brighter future.

All of our services are designed in partnership with the people we are trying to help and away from our direct work with people serving their sentences, we are working hard to change attitudes towards people who can often be tarnished unfairly following criminal convictions. Our Social Recruitment Framework brings together organisations to tackle any pre-conceived ideas about hiring people who have previously been involved in crime. We also work with employers on the Ban the Box initiative to support fair and equal recruitment processes and have engaged industry to influence our employer-led curriculum delivered to our learners.