At a Glance
- Tasks: Support library operations, assist customers, and create engaging displays.
- Company: Join People Plus, a leader in transforming lives through education and support.
- Benefits: Part-time hours with a flexible schedule and a positive work environment.
- Other info: Opportunity to grow in a supportive and innovative team.
- Why this job: Make a real difference in people's lives while fostering a love for reading.
- Qualifications: GCSEs in Maths and English, IT skills, and a passion for customer service.
The predicted salary is between 12 - 15 € per hour.
We are seeking a part-time Library Assistant to join our Education team, helping to deliver an outstanding library service in collaboration with customers, colleagues, and the prison service. Based at HMP Foston Hall, you will play a key role in supporting the day-to-day running of the library, including lending and shelving resources, creating engaging displays, and assisting customers with a wide range of reading and information needs, all under the guidance of the Library Manager.
You will help customers make the most of reading and digital services, responding to queries, offering clear signposting, and providing practical support so they can access the information they need. The role also involves contributing to outreach work, library events, and learning programmes that encourage engagement and personal development. This is a part-time position of 16 hours per week. The working pattern includes full-day Friday 0800-1645, Saturday mornings 0800-12 Noon, and flexibility for the remaining hours.
What we are looking for:
- Someone who demonstrates strong ethical standards, takes full responsibility for their work, and is committed to delivering the highest quality service.
- GCSEs (or equivalent) in Maths and English.
- Confidence using IT systems, including internet browsers and Microsoft Office.
- A genuine interest in reading, publishing trends, and recommending suitable titles for a range of abilities.
- A solid understanding of customer service principles.
- Experience of working in a custodial environment and of developing learning resources would be an advantage.
If you would like to speak with the recruitment team before applying, please email and a member of the team will respond. Applications must be submitted via the Apply Now button; emailed applications cannot be accepted.
Library Assistant in Ashbourne employer: PeoplePlus
At People Plus, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and inclusive work environment. As a Library Assistant at HMP Foston Hall, you will not only contribute to the rehabilitation of individuals through education and reading but also benefit from our Gold accredited Investors in People status, which reflects our commitment to your professional growth and well-being. Join us in making a meaningful impact while enjoying flexible working hours and a culture that values ethical standards and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Library Assistant in Ashbourne
✨Tip Number 1
Get to know the library and its services inside out! Familiarise yourself with the resources available, and think about how you can enhance the experience for customers. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former library staff on LinkedIn or at local events. They can provide insights into the role and might even give you a heads-up about upcoming opportunities.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and library operations. Think of examples from your past experiences that demonstrate your skills and commitment to delivering quality service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the library service.
We think you need these skills to ace Library Assistant in Ashbourne
Some tips for your application 🫡
Show Your Passion for Reading:When you're writing your application, let your love for reading shine through! Mention any favourite books or genres and how they inspire you to help others discover the joy of reading.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service. We want to see how you've helped others in the past, so share specific examples of how you've gone above and beyond to assist customers.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Library Assistant role. Use keywords from the job description to show that you understand what we’re looking for.
Apply Through Our Website:Remember, applications must be submitted via our website. So, make sure you hit that 'Apply Now' button and follow the instructions carefully to ensure your application gets noticed!
How to prepare for a job interview at PeoplePlus
✨Know Your Library Basics
Familiarise yourself with the key responsibilities of a Library Assistant, especially in a custodial environment. Brush up on lending processes, shelving techniques, and how to create engaging displays. This will show your potential employer that you understand the role and are ready to contribute from day one.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you helped someone find information or resolved a query. Highlighting your ability to assist diverse customers will demonstrate your commitment to delivering high-quality service.
✨Demonstrate Your Passion for Reading
Be ready to discuss your favourite books and authors, as well as current publishing trends. Showing genuine enthusiasm for reading will resonate well with the interviewers, especially since the role involves recommending titles to a range of abilities.
✨Ask Thoughtful Questions
Prepare some insightful questions about the library's outreach work and learning programmes. This not only shows your interest in the role but also your eagerness to engage with the community and support personal development initiatives.
