At a Glance
- Tasks: Support learners on their educational journey and help them overcome barriers.
- Company: Join a compassionate team dedicated to transforming lives through education.
- Benefits: Part-time role with ongoing training and development opportunities.
- Other info: Collaborative environment with a focus on learner engagement and achievement.
- Why this job: Make a real difference in learners' lives and promote education access.
- Qualifications: NVQ Level 2 in Business Administration and strong interpersonal skills required.
The predicted salary is between 20000 - 25000 £ per year.
Be the first step in a learners journey. We are looking for a proactive and compassionate Student Support Coach to join our Prison Education team. This is a key front-facing role where you will support learners from their very first interaction with education, helping them access opportunities, overcome barriers, and stay engaged in learning.
As the first point of contact for learners, you will play a vital role in shaping positive first impressions, supporting induction, and ensuring every learner is set up for success. This is a part-time role covering 24.75 hours per week and will be split between HMP Hollesley Bay and HMP Warren Hill.
What you will be doing:
- Induction & Assessment
- Deliver a warm and professional welcome to learners entering education.
- Lead screening and assessment processes during induction.
- Gather learner history and assess starting points.
- Deliver engaging induction sessions to maximise participation and engagement.
- Learner Engagement & Support
- Provide ongoing pastoral support to improve learner retention and achievement.
- Build relationships with learners to understand goals and barriers.
- Support learners at risk of disengagement and track interventions.
- Use trauma-informed approaches to support learners effectively.
- Progression & Guidance
- Offer advice and guidance on available courses and learning pathways.
- Promote education opportunities, including Open University and distance learning.
- Support applications and liaise with tutors and external organisations.
- Ensure learners are enrolled on courses aligned to their sentence plans.
- Administration & Operations
- Maintain accurate learner records and data across prison systems.
- Support enrolment, registers, exams, and invigilation processes.
- Coordinate with internal teams and partner agencies.
- Help maintain systems for the smooth running of the education centre.
- Teamwork & Flexibility
- Work collaboratively with tutors, support staff, and prison teams.
- Support peer mentors and learner development activities.
- Provide cover across the team, including admin and induction duties where required.
- Contribute to achieving contract KPIs and standards.
What we are looking for:
- Essential
- NVQ Level 2 in Business Administration (or equivalent).
- Level 3 qualification in supporting individuals with learning disabilities (or equivalent).
- Strong IT skills and ability to manage and analyse data.
- Excellent organisational, communication, and interpersonal skills.
- Ability to motivate and engage learners, particularly those with barriers to education.
- Experience in administration and working with individuals with additional needs or trauma.
- High attention to detail and ability to manage records accurately.
- Understanding of safeguarding, equality, and data protection.
- Desirable
- Information, Advice and Guidance qualification.
- Experience in prison or secure environments.
- Experience of exam invigilation and multi-agency working.
- Knowledge of OFSTED EIF.
Why join us?
- Play a crucial role in supporting learner engagement and achievement.
- Be part of a collaborative, supportive education team.
- Develop experience in prison education and learner support.
- Access ongoing training and development opportunities.
Our values
We are looking for people who demonstrate:
- Customer First: supporting learners to improve their lives.
- True North: acting with integrity.
- Own It: taking accountability.
- Improve to be the best: striving for excellence.
If you are passionate about supporting learners and making education accessible, we would love to hear from you.
Support Coach in Arnold employer: PeoplePlus
Join us as an Education Manager in a transformative role where your leadership will directly impact the lives of learners within a prison setting. We offer a supportive work culture that prioritises professional development, collaboration, and innovation, ensuring you have the resources to drive quality education and rehabilitation. With a focus on continuous improvement and a commitment to safeguarding and equality, this position not only allows you to shape educational strategies but also fosters personal growth and meaningful change in society.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coach in Arnold
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like PeoplePlus or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at PeoplePlus.
We think you need these skills to ace Support Coach in Arnold
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Support Coach at PeoplePlus, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at PeoplePlus.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining PeoplePlus and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Support Coach role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at PeoplePlus to see why you’re a perfect fit.
How to prepare for a job interview at PeoplePlus
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show PeoplePlus you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at PeoplePlus will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure PeoplePlus that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to PeoplePlus about what you bring to the table.
