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- Tasks: Manage client relationships and ensure smooth payroll processes for global clients.
- Company: Join PeoplePay Global, a leader in International Payroll and Expansion.
- Benefits: Competitive salary, bonuses, uncapped commission, and great team environment.
- Other info: Free on-site parking and accessible transport options available.
- Why this job: Be part of a dynamic team making a real impact in the payroll industry.
- Qualifications: Customer service experience and strong organisational skills required.
The predicted salary is between 27000 - 32000 £ per year.
PeoplePay Global is a market leader within the International Payroll and Expansion industry. We assist and simplify the overseas hiring, onboarding and payroll process, allowing employers to expand in full confidence, as we manage all aspects of compliance. Due to rapid expansion, PeoplePay Global are looking for an experienced Client Relationship Administrator to deliver exceptional customer service while managing and maintaining successful relationships with our clients. You will coordinate clients' global payrolls to ensure an exemplary service is provided accurately and on time, and ensuring clients' needs are met.
What your responsibilities will look like:
- Organise daily work schedules and follow up with your clients and our in-country teams, ensuring the payroll process is progressing timely.
- Ensuring all queries are dealt with appropriately and in a timely manner, maintaining our position as a top International Payroll provider.
- Actively seek and identify additional business opportunities with your clients.
- Communicate effectively with colleagues across multiple departments, and in-country teams to deliver your overall service.
- Manage and implement payroll services for your client base as and when required.
- Ensure all sensitive data is handled as per internal process, dictated by GDPR legislation.
Skills and qualifications you will need:
- Demonstrable customer service experience.
- Basic Microsoft Office and Computer Literacy skills.
- Strong organisational skills.
- Self-motivated and resilient.
- English Language, with any additional languages an advantage.
What you will receive in return:
- Competitive salary, bonuses, uncapped commission.
- Free on-site parking.
- Employee benefits, incentive and reward programmes.
- Great team environment!
The basic salary is £27,000 per annum with a realistic OTE of £32,000 (potentially more). We are based just outside of Chichester with free on-site parking and also have an accessible bus route.
Client Relationship Administrator in Crawley employer: Peoplepay Global
Contact Detail:
Peoplepay Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Administrator in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Relationship Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research PeoplePay Global and understand their services inside out. Think about how your skills in customer service and organisation can help them maintain their top position in the payroll industry.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Relationship Administrator in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Relationship Administrator role. Highlight your customer service experience and organisational skills, as these are key for us at PeoplePay Global.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed client relationships in the past and how you can contribute to our team.
Showcase Your Skills: Don’t forget to mention your Microsoft Office skills and any additional languages you speak. These can set you apart from other candidates and show us that you’re ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our fantastic team!
How to prepare for a job interview at Peoplepay Global
✨Know the Company Inside Out
Before your interview, make sure you research PeoplePay Global thoroughly. Understand their services, values, and recent developments in the international payroll industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Client Relationship Administrator, exceptional customer service is key. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Be ready to discuss how you can apply these skills to enhance client satisfaction at PeoplePay Global.
✨Demonstrate Organisational Skills
Since the role involves coordinating global payrolls and managing schedules, be prepared to talk about your organisational strategies. Share specific tools or methods you use to stay organised and ensure timely follow-ups with clients and teams.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and resilience. Think of potential challenges you might face in this role and how you would handle them. This will demonstrate your proactive approach and readiness to tackle the responsibilities of the position.