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- Tasks: Design and deliver crisis exercises to enhance organisational resilience.
- Company: Exciting FinTech unicorn poised for global recognition.
- Benefits: Unrivalled work/life balance, bonuses, and competitive benefits.
- Why this job: Join a key role in a growing company and make a real impact.
- Qualifications: Experience in risk management, crisis management, or cybersecurity required.
- Other info: Dynamic environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
The Client is a FinTech company that is expanding globally and is expected to become a household name in the near future. They offer unrivalled benefits, bonuses, and work/life balance, although this role is not for the faint of heart, as it is an established business in a growth phase and a true Unicorn.
This is a genuinely key and brand new role in an organisation going through a period of growth and change. The role involves designing, delivering, and evaluating crisis and resilience exercises across the organisation. It ensures that executives, management, and operational teams are prepared to respond effectively to major disruptions, whether caused by technology failures, cyber incidents, third-party outages, or external crises.
This is not a purely technical role; it combines elements of risk management, facilitation, and storytelling. The person in this role will create realistic scenarios, lead engaging exercises, collaborate across teams, and translate lessons into clear actions that improve organisational resilience.
The Scenario Exercise & Crisis Management Lead plays a critical role in strengthening the organisation’s ability to withstand disruption. By preparing teams to respond to crises, this role helps protect clients, reputation, regulatory compliance, and long-term business resilience.
Key Responsibilities:- Regulatory Considerations
- Stakeholder Management
- After-action reporting
You should have a background in risk management, business continuity, cybersecurity, or crisis management. Experience designing or facilitating tabletop or crisis exercises is essential, along with exposure to executive-level decision-making and confidence engaging with senior stakeholders. Familiarity with regulatory expectations (e.g., FCA, PRA, ICO) and industry standards (e.g., ISO 22301, NIST, ITIL) is desirable. Proven experience in operational resilience, with a strong understanding of the UK Operational Resilience Regulations (2025), is required. A track record of producing structured reports and improvement plans is also necessary.
For this role, you will be credit and DBS checked, therefore you need to be a UK Resident with a relevant skill set and be willing to work from West Yorkshire or London/Oxfordshire. You should be happy to attend the office a few times a month and be willing to work the odd early morning or late night.
The interview process will be threefold, and we can expedite for the right candidates. We would like to have an initial Teams/Zoom meeting with those selected.
Technology Operational Resilience Manager employer: PeopleGenius
Contact Detail:
PeopleGenius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Operational Resilience Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for those interviews by practising your storytelling skills. We want you to showcase your experience in risk management and crisis exercises in a way that captivates your audience. Remember, it’s all about engaging with those senior stakeholders!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got all the latest roles listed there, and it’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Technology Operational Resilience Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to contribute to operational resilience and crisis management.
Tailor Your Experience: Make sure to highlight your relevant experience in risk management, business continuity, or cybersecurity. We’re looking for specific examples that demonstrate your skills in designing and facilitating exercises, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make your achievements stand out. Remember, we want to see how you can add value to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at PeopleGenius
✨Know Your Stuff
Make sure you brush up on your knowledge of risk management, crisis management, and operational resilience. Familiarise yourself with relevant regulations like the UK Operational Resilience Regulations (2025) and industry standards such as ISO 22301. This will show that you're not just a candidate, but someone who understands the landscape.
✨Craft Engaging Scenarios
Since the role involves designing crisis exercises, think about how you can create realistic scenarios that engage teams. Prepare examples of past exercises you've facilitated and be ready to discuss how you made them impactful. This will demonstrate your creativity and ability to lead.
✨Showcase Your Stakeholder Skills
You'll need to engage with senior stakeholders, so come prepared with examples of how you've successfully managed relationships in previous roles. Highlight your communication skills and any experience you have in executive-level decision-making to prove you're comfortable in high-pressure situations.
✨Be Ready for the Unexpected
Given the nature of the role, expect some curveball questions during the interview. Think about how you would handle various crises and be prepared to discuss your thought process. This will showcase your problem-solving abilities and readiness to tackle challenges head-on.
